Skip to content

General information

Job Posting Title
Staff Action Officer
Thursday, May 2, 2024
United States
Working time

Description & Requirements

Maximus is seeking a Staff Action Officer to support a DoD program in Arlington, VA.

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS225, P3, Band 6

What You Will Do:

 * Serve as a Staff Action Officer to support Administrative and Information
 * Technology requirements of the Governance Directorate.
 * Proactively develop, manage, and organize a variety of correspondence and
 * communication documents for internal leadership and external stakeholders, (i.e., Executive Summaries, Meeting Minutes, Action Memos, Information
 * Papers and Briefing Decks) as appropriate.
 * Proactively develop, organize, and track milestones to support Governance and Council meeting requirements.
 * Works closely with and serves as an interlocutor to external stakeholders on departmental requirements and interagency engagements.
 * Ensure the Executive and community stakeholders are provided read-ahead material(s), and other relevant documents to assist with meeting departmental engagements and rigid timelines.
 * Provide advice, leadership and guidance to ensure appropriate determination of eligibility and processing of informal resolution.
 * Guide the hearing, adjudication, complex or integrated teams to ensure all major requirements are met and relevant documents for appellant and hearing officer are captured accurately and according to Federal law and client requirements.
 * Provide self-directed legal support to the project leadership.
 * Provide direction, leadership, and training to production personnel on case management and case processing.
 * Process and resolve high profile and complex appeals.
 * Analyze projects, present data collection reporting and analysis management to client.
 * Provide legal research and assistance for CMS/MAG on ACA regulations and appeal adjudications.
 * Perform other duties as assigned by management.


 * Active TS/SCI clearance
 * A Bachelor's degree is required for this position. 4 years of relevant work experience may be considered in lieu of the degree requirement. An Associate's degree and 2 years of relevant work experience may also be considered in lieu of the degree requirement.
 * 5+ years’ experience working in direct support to DoD senior leaders, i.e., Senior Executive Service (SES) General and/or Flag Officer (GO/FO) level
Minimum Requirements
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS225, P3, Band 6
Desired Skills & Qualifications:

 * 5+ years' experience using Microsoft Office applications, specifically MS Word, PowerPoint, Excel, SharePoint, and Outlook Calendar
 * Strong understanding of Information Technology capabilities and the ability to discern complex topics and distill into lay concepts
 * Ability to operate Audio & Video Technology equipment to support briefing forums
 * 5+ years' experience using the DoD Correspondence and Task Management System (CATMS) and/or Joint Staff Action Process (JSAP)
 * 5+ years' experience in support of special access program (SAP) Information Technology Concepts and Applications
 * Strong writing and communication skills to support Governance and Council forums.
 * Possess problem-solving skills in a DoD environment
 * Possess interpersonal skills and experience supporting decision-makers at the
 * DoD senior leadership, Service or Joint Staff level(s)

EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Annual Base Pay Minimum for this Position
Annual Base Pay Maximum for this Position