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General information

Job Posting Title
Knowledge Manager - SharePoint Operations
Friday, April 26, 2024
United States
Working time

Description & Requirements

Maximus is seeking a highly motivated, flexible, organized, and detail-oriented Knowledge Manager with SharePoint operations experience to join our dynamic team in Arlington, VA. If you want to be creative, grow, and make an impact in the DoD IT field, then this is truly the job for you.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS190, T4, Band 7
The Knowledge Manager (KM) will develop and design and implement knowledge management solutions in SharePoint within our DoD clients environment. The Knowledge Manager will maximize SharePoint capabilities to integrate information data sets to help with the policies, document, briefings, and other work products created in the program.

Some capabilities will be customized solutions designed specifically for our client, while others will use out of the box SharePoint and other office automation capabilities. The KM develops internal data strategy, goals, and roadmaps, working in a phased manner and growing our capabilities and their use. The KM serves as our lead involving identifying, gathering, processing, storing, and analyzing data sets, interpreting trends, and communicating results to manage and create our body of knowledge. The KM will develop technology-based automation, products, and useful organization aids to enable critical business data into consumable products used by our client. The KM will analyze business processes, create, test, implement, maintain, and document automated business processes and collaborative services.

Job Responsibilities:

  • Work closely with client staff, managers, and other leaders to help strategically plan, develop, analyze, and prioritize client capabilities in support of mission objectives.
  • Develop, implement, and define business processes to better evaluate impact, identify efficiencies, adjust priorities, and drive on-going strategic knowledge management planning through informed decision-making milestones.
  • Participate in activities to help modernize and improve data/information processing, and control, and provide real-time data access across the program. This includes but is not limited to SharePoint, collaboration portals, file sharing systems, and other platforms as required.
  • Develop, create, and execute knowledge management strategies and frameworks to integrate and synchronize knowledge management across the client's portfolio. The role carries activities such as knowledge creation, capture, collaboration, and transfer while ensuring consistency, standardization, integration, quality assurance, and compliance with applicable policies and security practices.
  • Advise and guide the creation of industry best practices in knowledge management through knowledge of industry and government.
  • Provide knowledge management technical support for troubleshooting, access, and appropriate tool use.
  • Assist in leveraging existing technology and automation tools in an integrated approach that influences people, processes, culture, and structure to commit and participate in KM activities.

Required Skills & Qualifications:

  • A Bachelor's degree is required for this position. 4 years of relevant work experience may be considered in lieu of the degree requirement. An Associate's degree and 2 years of relevant work experience may also be considered in lieu of the degree requirement.
  • Active TS/SCI Security Clearance required
  • 8+ years of experience working as a Knowledge Manager within SharePoint and other Microsoft-based systems
  • Previous experience developing knowledge management strategies for government clients DoD preferred
  • Must have strong understanding of DoD correspondence styles, uses, and formats

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Minimum Requirements
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS190, T4, Band 7
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Annual Base Pay Minimum for this Position
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