Maximus

Essential Duties and Responsibilities:

- Conduct regular training sessions for existing providers, offering support in one-on-one or larger group settings through travel as required.

- Participate in events, traveling to recruit and onboard new providers into the program.

- Address program service inquiries promptly, providing comprehensive responses to queries and sending necessary information in response to concerns or issues.

- Oversee all aspects of provider training and communications to ensure consistency and effectiveness.

- Handle escalated provider issues as assigned, taking charge of resolution processes.

- Attend Policy meetings and contribute to the development of related communications.

- Collaborate with other contractors and the client to facilitate effective communication and implementation of policy changes within operations.

- Efficiently manage daily workloads for managed care programs such as MediPASS, IHAWP, and assigned tasks.

- Stay updated with the latest knowledge and information pertinent to the project to ensure accurate and informed assistance.

- Extensive travel is required.

- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.