Account Executive - Canada - 35995 - Maximus

General information

Job Posting Title

Account Executive

Date

Monday, February 23, 2026

City

Victoria

Province

Country

Canada

Job Schedule

Regular Full Time (RFT)

Work Arrangement

Hybrid Remote

Description & Requirements

At Maximus Canada, we share an authentic desire to do something meaningful to help others succeed. We apply our deep operational expertise, technology innovation, and digitally enabled citizen engagement in new ways and help governments solve complex problems.

Maximus Canada collaborates with government partners to deliver a variety of citizen services, including healthcare administration, federal and provincial programs, and contact centre services across Canada. We offer eHealth solutions through our Medigent® suite of products, as well as technology consulting and business process services. We leverage our deep operational expertise, technology innovation, and digitally enabled customer engagement to deliver fast solutions. Today, we proudly support many federal, provincial and municipal programs across the country powered by Canadians.

Globally, Maximus has operations in India, Saudi Arabia, United Arab Emirates, and the United Kingdom. Our mission is to affect fundamental change in the lives of every individual with whom we engage and at every touchpoint. But ultimately, what we do is improve people’s lives. And that is a testament to the ingenuity, commitment, and compassion everyone brings to their role at Maximus Canada and their dedication to connecting citizens with the services they need from Government agencies.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you would like to request assistance in accessing job openings, applying for a job on this site, completing screening and/or interview questionnaires or participating in any aspect of the recruitment and selection process, please contact us at careers@maximuscanada.ca

The Account Executive–Strategic Account (BC) is responsible for the overall success and long-term growth of a major anchor client relationship in British Columbia and enabling the growth of Maximus business across all service lines and maintenance services within the BC public sector.

This role is first and foremost a trusted delivery and relationship leader who ensures Maximus consistently delivers on its commitments and is viewed by the client as a credible, outcomes-focused partner. Through strong performance, deep understanding of client priorities, and sustained executive relationships, the incumbent act as a strategic advisor who brings forward ideas that improve outcomes, introduce innovation, and expand Maximus’ contribution over time. As a result, growth is achieved through credibility, insight, and trusted advisory relationships.

The successful candidate will:

Protect and strengthen a major technology-focused anchor client relationship
Ensure excellence in delivery and client satisfaction
Build deep executive and operational relationships
Proactively identify ways Maximus can bring additional value
Support and help shape related opportunities across the BC government ecosystem
A strong and visible presence in Victoria is essential to building trusted, long-term relationships with client and government stakeholders.

Strategic Account Leadership (Anchor Client)

Serve as senior relationship owner for assigned major BC public-sector client(s)
Develop and execute a multi-year account strategy aligned to client and Maximus priorities
Ensure successful delivery of contracted services and achievement of performance outcomes
Monitor account financial performance, risks, and opportunities
Act as escalation point for client issues and ensure timely resolution
Ensure full understanding of contractual commitments and delivery obligations
Provide strategic insight and advice to both client and Maximus leadership
Manage partner relationships as applicable within the portfolio

Executive Client Relationship Management

Build and sustain trusted relationships with senior client executives and decision makers
Maintain regular in-person engagement with client leadership in Victoria
Understand client strategic and policy direction, operational priorities, and modernization goals
Position Maximus as a long-term transformation and service delivery partner
Represent Maximus in client governance forums, planning sessions, and industry events

Innovation, Advisory & Account Growth

Develop a deep understanding of client strategic priorities, pressures, and modernization goals
Act as a trusted advisor by bringing forward ideas that improve outcomes, efficiency, and citizen experience
Identify opportunities to responsibly expand or enhance services where Maximus can add value
Support the shaping of business cases and solution concepts aligned to client needs
Partner with Growth and Proposal teams when formal opportunities emerge
Share insight on related opportunities across the BC government ecosystem connected to the anchor client
Facilitate introductions and relationship development where appropriate
Contribute to sustainable, relationship-based growth built on delivery credibility and trust

Internal Leadership & Coordination

Lead cross-functional teams supporting the account (operations, technology, finance, delivery)
Ensure alignment between client commitments and internal execution
Support continuous improvement and innovation initiatives
Provide client and market intelligence to senior leadership
Collaborate with national growth and solution teams

Community & Market Presence (Victoria-Based)

Maintain visible and active presence in the Victoria public-sector community
Build relationships with government stakeholders and ecosystem partners
Represent Maximus at relevant forums and events

Job Requirements

University degree in business, public administration, technology, or related field
10+ years experience in account management and business development with public sector clients
An equivalent combination of education and experience will be considered
Demonstrated experience managing large, complex public-sector or enterprise accounts
Experience working with BC public-sector clients strongly preferred
Experience in technology-enabled services - digital transformation and application management environments preferred
Experience supporting or contributing to proposal or expansion opportunities is an asset

Additional Requirements

Must be based in Victoria, BC
Regular in-person client engagement required
Travel within BC and occasionally nationally
Participation in industry and community events expected

Knowledge, Skills, and Abilities

Relationship & Influence

Executive-level relationship management and stakeholder engagement
Ability to act as trusted advisor to ADM and Executive Director level client leaders
Strong collaboration and influencing skills

Strategic & Commercial

Account planning and growth strategy development
Opportunity identification and shaping
Financial and contractual acumen
Understanding of public-sector procurement and governance

Communication

Excellent executive-level written and verbal communication
Strong presentation and facilitation skills
Ability to translate client needs into actionable solutions

Personal Attributes

Proactive, relationship-driven, and entrepreneurial mindset
Strong judgment and professionalism
Highly collaborative and team-oriented
Comfortable operating in complex, evolving environments
Community-oriented with strong local presence

EEO Statement
Maximus is passionate about our employees and place their well-being at the center of our people strategy.  We are committed and proud to build a workforce that reflects the communities we serve.  We value diversity, equity and inclusion and invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, ethnic and cultural origins, sexual orientations, veterans and gender identities recognizing that this is paramount for the growth and success of our organization.