Account Executive - Canada - 42180 - Maximus

General information

Job Posting Title

Account Executive

Date

Thursday, July 23, 2026

City

Ottawa

Province

Country

Canada

Job Schedule

Regular Full Time (RFT)

Work Arrangement

Hybrid Remote

Description & Requirements

Who We Are

At Maximus Canada, we share an authentic desire to do something meaningful to help others succeed. We apply our deep operational expertise, technology innovation, and digitally enabled citizen engagement in new ways and help governments solve complex problems.

Maximus Canada collaborates with government partners to deliver a variety of citizen services, including healthcare administration, federal and provincial programs, and contact centre services across Canada. We offer eHealth solutions through our Medigent® suite of products, as well as technology consulting and business process services. We leverage our deep operational expertise, technology innovation, and digitally enabled customer engagement to deliver fast solutions. Today, we proudly support many federal, provincial and municipal programs across the country powered by Canadians.

Globally, Maximus has operations in India, Saudi Arabia, United Arab Emirates, and the United Kingdom. Our mission is to affect fundamental change in the lives of every individual with whom we engage and at every touchpoint. But ultimately, what we do is improve people’s lives.

Maximus Canada is proud to announce it has been named one of British Columbia’s Top Employers for 2026. This recognition highlights the company’s ongoing commitment to cultivating an engaged and people centered workplace across its operations in BC and nationwide.

About the Role

The Account Executive – Federal Government is responsible for the overall success, performance, relationship management, and long-term growth of Maximus Canada’s Technology Consulting Services Portfolio.

This role is first and foremost a trusted delivery and relationship leader who ensures Maximus consistently delivers on its commitments and is viewed by clients as a credible, outcomes-focused partner. Through strong performance, deep understanding of client priorities, and sustained executive relationships, the incumbent acts as a strategic advisor who brings forward ideas that improve operational outcomes, client experience, modernization effectiveness, and service delivery performance.

As a result, growth is achieved through credibility, insight, trusted advisory relationships, and strong collaboration across the Federal Government Ecosystem.

What a Typical Week Looks Like

Strategic Account Leadership (Federal Government)

• Serve as senior relationship owner for assigned Federal Government clients, with a focus on Technology Services Consulting
• Develop and execute a multi-year account strategy aligned to client and Maximus priorities
• Support successful delivery of contracted services and achievement of performance outcomes
• Monitor account performance, risks, and opportunities
• Act as escalation point for client issues and ensure timely resolution
• Ensure full understanding of contractual commitments and delivery obligations
• Provide strategic insight and advice to both client and Maximus leadership
• Manage partner relationships as applicable within the portfolio

Executive Client Relationship Management

• Build and sustain trusted relationships with senior client executives and decision makers
• Maintain regular engagement with client leadership in the Federal Government
• Understand client strategic direction, operational priorities, policy context, and modernization goals
• Position Maximus as a long-term transformation and service delivery partner
• Represent Maximus in governance forums, planning sessions, and industry events
• Maintain strong working relationships across business, operational, and technology stakeholders
• Develop and expand relationships across adjacent Federal Government/Agencies/Clients/Organizations
• Support awareness of Maximus’ capabilities across the broader Federal Government Ecosystem
• Identify opportunities to extend trusted client relationships into related initiatives where appropriate

Innovation, Advisory & Account Growth

• Develop a deep understanding of client priorities, pressures, and modernization objectives
• Act as a trusted advisor by bringing forward ideas that improve operational effectiveness, client experience, and service outcomes
• Identify opportunities to responsibly expand or enhance services where Maximus can add value
• Support the shaping of business cases and solution concepts aligned to client needs
• Partner with Growth, Proposal, and Solution teams when formal opportunities emerge
• Identify and help shape opportunities to extend Maximus’ capabilities across adjacent Federal Government Clients/Departments/Agencies/Sectors
• Support strategic growth initiatives connected to Federal Government Client/Sector Priorities including Technology Consulting Services Specific Growth Area(s)
• Facilitate relationship development with relevant ecosystem and delivery partners where appropriate
• Contribute to sustainable, relationship-based growth built on delivery credibility and trust
• Share insight on emerging client, market, procurement, or sector priorities connected to the Federal Government Sector/Client Ecosystem

Internal Leadership & Coordination

• Lead cross-functional teams supporting the account including operations, technology, finance, delivery, and growth teams
• Ensure alignment between client commitments and internal execution
• Support continuous improvement and innovation initiatives
• Provide client and market intelligence to senior leadership
• Collaborate with national growth and solution teams
• Support coordination activities across strategic partners and delivery stakeholders

Community & Market Presence

• Maintain visible and active presence within the Federal Government community
• Build relationships with client stakeholders and ecosystem partners
• Represent Maximus at relevant forums, industry events, and client-facing activities
• Strengthen Maximus’ reputation as a trusted long-term service delivery and modernization partner
• Promote awareness of Maximus’ capabilities across the Federal Government
• Maintain awareness of emerging priorities, modernization initiatives, and procurement trends in the Canadian Public Sector
• Support relationship development activities connected to the Federal Government aligned to Maximus’ growth priorities

What You Bring

• University degree in business, public administration, technology, or related field

• 15+ experience in account management, business development, consulting, or program leadership with the Canadian Public Sector

• Demonstrated experience managing large, complex public-sector, enterprise, or client accounts

• Experience working with the Federal Government strongly preferred

• Experience in technology-enabled services, digital transformation, operational modernization, or Technology Consulting Services preferred

• Experience working within partner-based delivery environments is an asset

• Experience supporting or contributing to proposal, renewal, or expansion opportunities is an asset

• Existing relationships within the Federal Government considered a strong asset

• Experience engaging senior stakeholders at Executive/Decision-Maker Level

What We Offer

We are invested in the overall health and future of our employees, and are proud to offer many benefits, including:

• Competitive, market-aligned compensation 

• Comprehensive employer-paid benefits starting on day one 

• Generous paid vacation 

• Employer-supported Group Retirement Savings Plan 

• Flexible hybrid and remote work options across Canada 

• Flexible scheduling to support work-life balance and personal commitments 

• Access to an Employee and Family Assistance Program (EFAP) 

• Wellness resources, including Headspace 

• Opportunities for professional growth and development 

• Employee recognition programs and team events

Additional Application Information

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If assistance is required, please contact careers@maximuscanada.ca

This posting is for 1 current, active vacancy. Automated tools, including artificial intelligence, may be used to support the screening and assessment of applications.

EEO Statement
Maximus is passionate about our employees and place their well-being at the center of our people strategy.  We are committed and proud to build a workforce that reflects the communities we serve.  We value diversity, equity and inclusion and invite all interested individuals to apply and encourage applications from people with disabilities, Indigenous, ethnic and cultural origins, sexual orientations, veterans and gender identities recognizing that this is paramount for the growth and success of our organization.