Description & Requirements
Essential Duties and Responsibilities:
- Perform all job functions in compliance with HIPAA policies and adhere to local and externally relevant health and safety laws and policies.
- Gather and provide necessary information to providers; may include gathering forms, documents, and vital signs necessary to the evaluation.
- Provide a high level of customer service by greeting and directing all visitors, answering inquiries, confirming contact and appointment information, and otherwise facilitating a positive experience.
- Document all actions taken and other pertinent information as it relates to veteran and provider interaction.
- Clean exam rooms between each appointment and otherwise maintain stock and cleanliness of the clinic throughout the day.
- Ability to work onsite in the Irving, TX clinic required
- Must be willing and able to travel to other clinics as needed. To include, but not limited to: Monroe LA, Wichita falls TX, Waco TX, Durant OK, Macalister OK, Slidell LA
- Must be willing and able to work some weekend shifts (Saturday and Sunday) as needed
- Customer service/hospitality industry experience highly preferred
- Valid Driver License required (not currently suspended/revoked/expired)
- Experience in Microsoft Office (Word/Excel/Outlook) highly preferred
- High School Diploma or GED required.