Culture Manager - UK, United Kingdom of Great Britain and Northern Ireland - 29260 - Maximus

General information

Job Posting Title

Culture Manager

Date

Tuesday, April 22, 2025

City

Remote

Country

United Kingdom

Working time

Full-time

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

The Culture Manager is an exciting new role within a newly formed Culture function, a function dedicated to enhancing employee experience, promoting inclusivity and cultivating a positive working environment. Reporting into the Head of Culture and Inclusion, the role will play a pivotal role in shaping our company culture, ensuring that our values are reflected in every aspect of the employee journey.

We are looking for an individual who is a strategic thinker, someone with a passion for culture and has demonstrable experience in the design and delivery of strategic Culture initiatives, together with large scale culture change programmes.

The role will form part of the Culture and Inclusion Team, working alongside three Culture and Inclusion Specialists and Colleague Proposition Manager. This is a role where you can make a real difference to our colleagues and play a key part of our growth plans.

There will be travel expected with this role, so must be prepared to get out and about to sites.

Lead the development and delivery of key culture programs and colleague propositions that achieve measurable results and long-term behaviour change in pursuit of our desired culture.

You will be a dynamic problem-solver who excels at collaborating cross-functional working to ensure that our values aren’t a separate series of initiatives but are woven into the fabric of our thinking and acting at Maximus UK. You will work closely with our communications partners to create compelling and engaging content to support the embedding of our values across Maximus UK.

Business partner with key project stakeholders across Maximus to ensure buy in and business readiness for all projects and programs demonstrating appropriate change management principles and practices. Providing guidance to senior operational stakeholders to ensure optimal delivery of new business transformation initiatives, ways of working and organisational culture change.

Foster a positive and engaging work environment by collaborating with the Engagement Team to create innovative employee engagement strategies. Using the annual engagement survey data to identify key themes and areas of focus.

Build a culture of continuous improvement in support of the e listening strategy, engaging with colleagues through focus groups, and collaborating with Inclusive Network groups to seek feedback to shape our culture initiatives.

Being data focused, you will monitor and assess the effectiveness of culture programmes and make data-driven recommendations for improvement.

You will build deep relationships with leaders and People function centres of excellence across the organisation to optimise the impact and embedding of our programmes and initiatives.

Together with the Head of Culture and Inclusion, you will be responsible for managing and coaching Inclusion Networks, Colleague Forums and managing relevant Boards and communities of champions (focusing on organisational representation, their capability and impact)

You will leverage technology and innovation to enhance operational efficiency and service delivery within the function, bringing with you new ideas of how to drive high impact culture change across the organisation.

With a drive for problem solving, you will identify opportunities to automate processes, improve service quality, and drive cost-effective solutions that benefit both employees and the business. Foster a culture of continuous improvement and innovation that drives our business growth agenda and creates and maintains a competitive edge in the market, ensuring our people growth is diverse.

With a passion for culture, you will stay up to date with industry best practices and bring relevant recommendations to the leadership team to support the Culture and Inclusion agenda.

Key Contacts & Relationships:

Internal

• People Leadership Team and CoE’s

• Business leaders

• DE&I Board

• Networking Chairs & Colleague Groups

External

• Appropriate thought leadership groups

• External member organisations, e.g. BDF

Qualifications & Experience

• Extensive culture change experience including programs and initiatives across large scale organisations

• CIPD Level 5, or comparable qualifications across Culture, Employee Engagement or Organisational Development.

• Experience in embedding organisational values and behaviours, culture and inclusion principles and practices.

• Proven track record of building, delivering and scaling culture and inclusion programs across organisations with proven impact, modelling change management principles and practices

• Excellent communication and interpersonal skills; proven track record in communicating effectively and ability to inspire an inclusive mindset and deliver a compelling message across all levels in the organisation

• A solid understanding of industry benchmarks, leading edge practices and innovations in inclusion and culture change

• Understanding of Inclusion principles is desirable but not essential.

• Experience working in a team environment, building relationships and influencing key partners, demonstrating ability to get results through collaboration

• Experience of using data and analytics to drive insight and change

• Strong interpersonal skills across all levels.

• Experience in working with a broad range of individuals and organisations

Individual Competencies

• Leadership

• Communication and stakeholder engagement

• Change management

• Collaboration

• Data analysis and interpretation

• Problem solving and decision making

• Innovation

• Influencing

• Growth mindset

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.