Business Administrator - DWP Training & Guidance Team - United Kingdom of Great Britain and Northern Ireland - 33234 - Maximus

General information

Job Posting Title

Business Administrator - DWP Training & Guidance Team

Date

Tuesday, October 28, 2025

City

Remote

Country

United Kingdom

Working time

Full-time

Closing Date

04-Nov-2025

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

Job Purpose

To provide administrative support to the seconded Clinical Author Team working on DWP core training material. Contractual requirement to supply 1 FTE admin resource. Ensuring the efficient management of documents, tracking versions and managing flow of documents to external reviewers and from DWP to suppliers.

Fixed Term: 2 years

Key Responsibilities

• Acting as the primary clerical support resource for Authors and Benefit lead who are currently seconded to DWP.

• Managing document flows within the DWP training and guidance team.

• Maintaining author workstack documents.

• Managing document version control.

• Working within established processes and key performance indicators.

• Liaison with other teams and medical colleagues including scheduling meetings.

• Data collation related to the production of core training and guidance material by the DWP seconded author team.

• Other ad hoc duties as required by the Benefit Lead commensurate with the nature, level and scope of the job.

Qualifications & Experience

Essential

Degree or certification in Education, Training, Instructional Design, or a related field.
Professional training qualification (e.g., CIPD, TAP, or equivalent).
Clinical background or experience working with Health Professionals.
Proven experience in delivering clinical or healthcare-related training programmes.
Strong understanding of adult learning principles and digital learning technologies.
Experience working with adaptive or data-driven learning platforms.
Excellent communication, facilitation, and coaching skills.
Ability to analyse learning data and translate insights into actionable improvement
Fluent in English

IT literacy:

Able to confidently use MS Word, Excel, Outlook and PowerPoint to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch. Able to read and send emails / attachments etc.

Proven administrative experience preferably in a clinical or training environment.

Individual Competencies

Fluent English language skills spoken and written in a clear, caring, courteous and professional manner.
Attention to detail in relation to office administration duties essential for the job.
Keen organization skills with respect to logical filing and record keeping both paper and electronic. Able to manage document flow.
Able to deliver work to set targets and be self-motivated, effectively structuring daily activities ensuring effective outcome.
Willingness to travel as required by the business and undertake other duties and working patterns as required. However regular travel is not an expectation of this role.

EEO Statement

Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.