Description & Requirements
Essential Duties and Responsibilities:
- Manage and report on various initiatives and projects including logging and tracking risks and issues, posting project charters, maintaining project work plans, and managing various projects and initiatives.
- Manage day to day communications with the client via the formal correspondence process and ensure deliverables and key performance requirements are reported to the client timely and accurately.
- Responsible for project knowledge regarding all Key Performance Requirements (KPRs), tracking performance, and reporting to the client.
- Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
- Follow processes and operational policies in selecting methods and techniques for obtaining solutions.
- Act as advisor to direct reports to resolve problems and progress projects.
- Develop and administer schedules, budgets, performance requirements.
- Recommend changes to policies and establish procedures that affect immediate organizations.
- Create and maintain project documentation, including the project schedule and workplan.
- Present updates at internal and external stakeholder meetings.
- Ensure project activities are delivered on time.
- Vocalize and track risks and issues negatively impacting project outcomes.
- Work with Subject Matter Experts in the areas of systems, reporting, call centers, mail house, and creation of education and outreach material.
- Ability to complete multiple tasks related to the implementation of new and expansion of existing projects.
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
- PMP certification is required. (If not already achieved, the expectation is to obtain in the first 4 months of employment.)
- Ability to travel up to 25%
- Advanced MS Project, Word, Excel, and Power Point
- Able to manage others through influence (as opposed to having direct reports).
- Project implementation experience.
- SmartSheet and Visio experience (or similar).
- Experience with both operational and technical projects.
- Able to succeed in a dynamic, fast-paced, and deadline driven work environment.
- Government / healthcare / human services industry experience preferred.