Description & Requirements
Essential Duties and Responsibilities:
- Support assessments for training and staff development to enhance employee effectiveness.
- Consult with management on performance, succession, organizational and leadership matters.
- Manage the maintenance and execution of the performance management system, including standards of performance and performance evaluation instruments.
- Implementation of the succession planning and talent review process.
- Collect, analyze and maintain data gathered to inform targeted leadership development (succession planning).
- Maintain effective programs for workforce retention, promotion and succession planning.
- Develop and coordinate presentations and training.
- Collaborate with HRIS to develop templates, resources, and troubleshoot common issues with end users.
- Collaborate with HRIS and Data analytics team to collect, analyze and coordinate aggregate data for talent pool.
- Make recommendations that align with effective and efficient use of resources to deliver practical solutions.
- Design and develop learning content such as e-learning, blended learning content, job aids, instructor guides, etc. Ensure future accessibility of these training materials.
- Develop full-scale project plans and diagram workflow processes. Track project milestones and deliverables.
- Assist in the evaluation of training needs through surveys, interviews, focus groups, and/or consultation with internal clients. Evaluate training materials created by others, and modes of training delivery to optimize training effectiveness.
- In collaboration with stakeholders, define project scope, goals, and deliverables that support business needs.
- Monitor content for consistency, accuracy, clarity, ease of navigation, and positive user experience.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data-tracking processes.
- B.S./B.A. degree in Human Resources, Organization Development, Instructional Design, Industrial/ Organizational Psychology, or Training/Education-related degree.
- 7-10 years of relevant professional experience.
- 3+ years of progressive experience in Learning and Development with strong learning program management/curriculum management and facilitation experience.
- Experience working on complex issues where analysis of situations or data requires an in-depth knowledge of the company.
- Ability to regularly interact with senior leaders and executives.
- Demonstrated ability to think strategically and translate business performance gaps into learning and development strategies.
- Demonstrated, applied understanding of learning technologies such as: ILT, Virtual ILT, online learning, learning partnerships, etc.
- Demonstrated ability to manage multiple, complex projects and tasks.
- Ability to quickly adapt to new business needs and strategies.
- Fllexible in alignment and approach based on market trends.
- Demonstrated experience in creative and innovative application of technology for business change.
- Strong data analysis and interpretation skills.
- Understanding of relevant industry recognized technical certifications and renewal requirements.
- Demonstrated ability to think strategically and translate business performance gaps into learning and development strategies.
- Must have the necessary drive and ability to lead change to implement initiatives.
- Exceptional track record developing and delivering learning strategies and initiatives.
- Excellent written, verbal and interpersonal skills with all levels of employees as well as superior facilitation skills.
- Demonstrated ability to build strong relationships with key business leaders.
- Proven ability to manage multiple priorities while delivering high quality results.
- B.S./B.A. degree in Human Resources, Organization Development, Instructional Design, Industrial/ Organizational Psychology, or Training/Education-related degree.
- 7-10 years of relevant professional experience.
- 3+ years of progressive experience in Learning and Development with strong learning program
- Preferred 1+ years of Human Resources experience.
- Management/curriculum management and facilitation experience.
- Experience working on complex issues where analysis of situations or data requires an in-depth knowledge of the company.
- 2+ year in the use of eLearning tools and Learning Management Systems (LMS), Articulate 360, CSOD, and Vyond Preferred.
- Ability to regularly interact with senior leaders and executives.
- Demonstrated ability to think strategically and translate business performance gaps into learning and development strategies.
- Demonstrated, applied understanding of learning technologies such as: ILT, Virtual ILT, online learning, learning partnerships, etc.
- Demonstrated ability to manage multiple, complex projects and tasks.
- Ability to quickly adapt to new business needs and strategies.
- Flexible in alignment and approach based on market trends.
- Demonstrated experience in creative and innovative application of technology for business change.
- Strong data analysis and interpretation skills.
- Understanding of relevant industry recognized technical certifications and renewal requirements.
- Demonstrated ability to think strategically and translate business performance gaps into learning and development strategies.
- Must have the necessary drive and ability to lead change to implement initiatives.
- Exceptional track record developing and delivering learning strategies and initiatives.
- Excellent written, verbal and interpersonal skills with all levels of employees as well as superior facilitation skills.
- Demonstrated ability to build strong relationships with key business leaders.
- Proven ability to manage multiple priorities while delivering high quality results.