Description & Requirements
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com.
MAXIMUS seeks an experienced and meticulous Senior Business Intelligence Analyst to join our team for a full-time remote position. Our ideal future team member will be a strong individual contributor skilled in cross-functional collaboration. Leveraging your excellent communication skills, you will facilitate discussions between both technical and non-technical stakeholders to elicit, analyze, and document business needs and requirements. You have strong analytical and quantitative skills and others would describe you as data literate. Enthusiastic about the power and promise of data, you get excited about helping others uncover actionable intelligence so they can make more insightful business decisions. Commanding both an eye for design and a strong grasp of data visualization best practices, you will be able to create stunning and effective business dashboards that enable visual exploration of data and rapid performance monitoring across the organization. Using considerable judgment and initiative you will work to solve complex business and system problems to better the organization. Deeply inquisitive, you consider yourself a lifelong learner and seek out ways to grow and improve.
This person would be responsible for accepting and testing the architecture delivered for business intelligence systems, ensuring data is structured and accessible to enable effective analysis and reporting for business decision-making; essentially, a BI architect is a specialized type of data architect with a stronger focus on the business intelligence application layer.
Essential Duties and Responsibilities:
- Develop and deploy advanced methods to analyze operational data and derive meaningful, actionable insights for stakeholders and business development partners.
- Function as point of contact for data and analytical usage across multiple projects, and guide operational partners on product performance and solution improvement/maturity options.
- Analyze extracted data, identify trends and provide insights and analyses around operations and project data.
- Develop and implement new metrics, functions, and scripts as KPIs as needed.
- Code to defined requirements to segment populations from large enterprise datasets, verify data accuracy, and output files per specifications.
- Create and maintain all documentation including obtaining and collecting artifacts as needed.
- Ad hoc tool development to support operational and under served analytical areas.
- Learning emerging technologies and systems of need for company initiatives.
- Activities to support team communication and strategy implementation (meetings, etc.).
- Project management activities.
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Preferred Qualification
- Master’s degree in a related field
- Experience writing SQL statements against a normalized database
- Experience using an enterprise business intelligence platform such as; MicroStrategy, PowerBI, Tableau, Business Objects, etc.
- Prior consulting experience in government health programs, particularly Medicaid
- Experience with Contact Center management platforms, particularly Genesys