Description & Requirements
Essential Duties and Responsibilities:
- Interrogate data and other information to perform root cause analysis, impact assessments, and/or to identify key measures and indicators of process performance and make recommendations to improve or correct performance.
- Plan and execute analysis.
- Create and manage allied process documentation including business requirements, use case documentation and test plans.
- Ensure all required process documentation is accurate, correctly detailed, maintained, and organized in the appropriate repository.
- Design, execute, and evaluate test plans to ensure source data are accurately represented in presentation data objects (dashboards/reports).
- Facilitate discussions among process stakeholders (both technical and non-technical) in order to elicit, analyze, and validate requirements, as well as process design, and business intelligence (reporting) needs.
- Create visuals to present to clients and other staff, often requiring clear and persuasive explanation of complex processes to a non-technical audience.
- Bachelor's degree in related field.
- 3-5 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.