Description & Requirements
Essential Duties and Responsibilities:
- Design and develop e-learning and blended learning content and ensure future accessibility of training materials.
- Monitor content for consistency, accuracy, clarity, ease-of-navigation and evolving best practices for user experience and interface.
- Design and develop ongoing training materials for system enhancements, releases, initiatives, and workflows.
- Consult with internal stakeholders to identify new requirements and strategies.
- Capture and diagram workflow processes.
- Adjust throughout the project to ensure the successful attainment of the learning and training objectives.
- Manage the development and refinement of data tracking processes.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.
- Proficiency with Articulate 360 (Storyline and Rise) and Canva for visual design.
- Experience writing storyboards and scripts for learning content.
- Demonstrated ability to create engaging and effective presentations for diverse audiences.
- Exposure to corporate learning environments and understanding of organizational learning practice, preferred.
- Proven ability to collaborate effectively with subject matter experts (SMEs) and cross-functional teams to gather content and ensure alignment with learning objectives.
- Strong organizational skills with the ability to manage multiple tasks and deadlines while maintaining quality standards.
- Applied understanding of multiple learning modalities, including instructor-led training (ILT), virtual ILT, online learning, and learning partnerships.
- Ability to build effective working relationships with peers and stakeholders to support project success.
- Experience assisting with skills gap analyses and needs assessments in collaboration with HR and business stakeholders.
- Familiarity with prioritizing learning initiatives based on business needs, skills data, and organizational objectives.
- Experience maintaining and updating learning environments and systems to ensure compatibility with production tools and workflows.
- Interest or experience in facilitating knowledge-sharing activities and contributing to communities of practice for AI and technical learning.
- Exposure to innovative instructional approaches, such as adaptive learning techniques, AI-supported simulations, and sandbox environments to enhance learner engagement and accelerate skills development.