Description & Requirements
Essential Duties and Responsibilities:
- Analyze all new program requests, as well as changes to existing program operations, including but not limited to cross-project dependencies for all proposed changes.
- Work with senior leadership to assess current and future impact of all project and program changes within the Change Management Portfolio.
- Serve as subject matter expert for the Change Management team and provide guidance to Program Analysts.
- Communicate status, risks, and issues to senior leadership and/or the client, as appropriate.
- Lead meetings with internal project staff, client staff and/or project vendors.
- Act as the implementation lead for new project initiatives that impact the Change Management Portfolio.
- Act as a liaison with clients to effectuate the change management process.
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience.
- Demonstrated ability to successfully prioritize and execute many complex tasks simultaneously.
- Demonstrated ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Demonstrated ability to solve problems quickly and accurately.
- Demonstrated ability to work closely with project clients and/or senior management.
- Excellent organizational, interpersonal, written, and verbal communication skills.
- Demonstrated ability to work as a team member, as well as independently.
- Project Management skills.
- Demonstrated understanding of Microsoft Word, Excel, Visio, and other computer software applications.