Description & Requirements
Essential Duties and Responsibilities:
- Lead compliance tracking in all areas of performance required by the contracts and vendor agreements.
- Provide client, project, operations and corporate compliance reporting and analytics.
- Monitor and reports on Service Level Agreements (SLAs).
- Meet with subcontractors, vendors and third party auditors.
- Develop business continuity, disaster recovery and document archiving reports.
- Oversight of external auditors and vendor quality assurance audits.
- Deliver regular compliance updates to project management.
- Ensure staffing/operations/quality management plans appropriately updated.
- Bachelor's degree with 5+ years of experience.
- Advanced degree or professional designation preferred.
- Ability to operate effectively in a fast-paced, matrixed environment with minimal oversight.
- Excellent communication, leadership, and problem-solving skills.
- Self-motivated with an ability to multi-task and make sound decisions in a timely manner
- Handling complex subcontract negotiations and dispute resolutions independently in a highly technical environment
- Working in diverse, high-expectation environments while collaborating across all organizational levels.
- Experience working in a customer service-oriented team environment within a matrixed organization.
- Experience working in a fast-paced work environment with high expectations, significantly diverse assignments, and collaborative team settings across all levels.
- Significant experience with Contractor Purchasing System Review (CPSR) compliant policies and procedures and supporting audits.
- Proficiency in ERP systems (Coupa preferred), CLM systems, and Microsoft Office Suite (Excel, Word, PowerPoint).
- Experience supporting Federal Health and DoD programs.
- Supporting CPSR-compliant audits and maintaining robust documentation.
- Experience supporting federal healthcare agencies and programs, including health services, provider network management, clinical support services, medical review activities, public health initiatives, and healthcare operations contracts.
- Demonstrated experience managing high-volume subcontract modifications, remediation initiatives, document control processes, and audit-ready contract repositories within CPSR-compliant environments.