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General information

Job Posting Title
Business Operations and Quality Intern
Date
Monday, January 26, 2026
City
Remote
Country
United States
Working time
Full-time

Description & Requirements

The MAXIMUS Enrollment Broker Project is interested in hiring interns with backgrounds, skill sets, and career interests that align in the areas of Health Policy and/or Statistical/Quantitative Analysis. Interns hired could work on one or more of the following projects that they are interested in and gain experience working with the Texas Medicaid and CHIP Enrollment Broker project.

1. Assisting the Maximus Enrollment Broker project with data analysis projects. The intern will work with various Operations managers along with the Reporting and Operational Research (OR) teams to assist in the analysis of data from either ongoing operations or special projects happening during the internship period. This can include analysis of raw data for trends, assisting with the development of the presentation layer for management review, discovery of additional data needed for analysis, conducting surveys to gather data, etc.

2. Assisting the Maximus Enrollment Broker project with process improvement projects. The intern will work with various Texas EB managers on projects to include documentation of project scope and creation of a project timeline in addition to working on specific project tasks. Project tasks could include research on standards or best practices, surveys to gather data, analysis of project data to draw conclusions/make recommendations, and handing off deliverables to stakeholders. The intern will be exposed to the details of projects that work with clients enrolled in Medicaid and CHIP programs with the State of Texas.

3. Assisting the Maximus Enrollment Broker project with supporting HHSC sponsored projects scheduled for summer and fall 2023. The intern will work with various Texas EB managers with project tasks ranging from assisting with meeting notes and documentation to working with staff to complete tasks on the project timeline. The intern will be exposed to working with our state client representatives within HHSC.

4. Assisting the Maximus Enrollment Broker Project to keep abreast of Federal or State legislation or regulation updates that could impact our scope of work. This could include performing research on opportunities to increase scope for the Enrollment Broker project, doing analysis of how other states have implemented similar changes, and attending Legislative committee meetings or tracking legislation.

Essential Duties and Responsibilities:
- Provide administrative support to project and operations management, which may include researching, identifying, anticipating, and meetings needs of all departments.
- Perform routine administrative functions, including daily support of office administration, calendar management, meeting logistics.
- Assist in identifying new ways to improve data usage and business outcomes.
- Work on assignments that are moderately difficult and escalate issues to management.
- Assist with ad-hoc reporting.

Minimum Requirements

- Currently enrolled in an accredited college or university and pursuing a Bachelor's degree, preferred completion of relevant coursework in data science, data analysis, computational math, statistics, data visualization, and/or information systems.
- Must have completed a minimum of 2 years of coursework.
- Skilled in standard computer applications and platforms such as Outlook and MS Office Suite, PowerPoint, and Excel.
- Demonstrated ability to juggle multiple priorities with superior attention to detail.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Strong interpersonal communication, teamwork, and customer service skills.
Education and Experience Requirements

· Student currently enrolled in a Master’s program with a background or interest in statistics and quantitative analysis, Quality Assurance, Quality Control, or related field

· Strong skills in the MS Office Suite, especially Excel, Word, and PowerPoint · Skills in R, Python, PL SQL and other reporting programming languages

· Strong written and verbal communication skills

· Ability to perform comfortably in a fast-paced, deadline-oriented work environment

· Ability to successfully execute many complex tasks simultaneously; and the ability to work as a team member, as well as independently.

· Ability to work well and accept direction from different Managers.

This internship is a remote role, with potential in-person team meetings/events. To support collaboration and engagement, preference will be given to candidates who are based in or able to reside in the state of TX for the duration of the program. 
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
22.00
Maximum Salary
$
22.00