Description & Requirements
Essential Duties and Responsibilities:
- Responsible for managing reports based on data collected by Maximus and its vendors in order to provide information regarding performance and compliance.
- Collect data and produces, troubleshoot, and distribute routine reports regarding project operations on a daily, weekly, monthly, quarterly, semi- annual, and annual basis on an aggressive, deadline-oriented schedule.
- Supervise the maintenance of updated inventory of reports and report distribution lists.
- Research and document key reporting requirements with an understanding of business processes, contract deliverables, and resource limitations.
- Assist with design, implementation, and quality review of reports and reporting processes.
- Select appropriate data and use defensible data mining techniques to investigate issues, conduct ad hoc analysis, and quality control reports.
- Analyze and interpret findings in the light of business conditions and contractual requirements.
- Provide key decision makers with concise written summaries of analysis, including assessment of the impact of trends, hot issues, and significant events.
- Maintain a general understanding of the various databases, systems, programs, policies, business processes, resource constraints, and contractual requirements to facilitate appropriate data gathering, reporting and data interpretation.
- Monitor changes to determine their impact on data gathering, reporting and analysis.
- Collaborate on quality related tasks such as policy or procedure analysis and redesign, audits, benchmarking, and performance standard setting, etc.
- Assist end-users and software development to clearly define reporting needs, identify key performance measures, set benchmarks, and design and develop measurement tools and reports.
- Communicate to ensure that measurement tools, reports and data are understood accurately and consistently across work groups.
- Serve as a primary subject matter expert and custodian of certain project wide data.
- Participate in the development, documentation, and performance of procedures related to maintenance, clean up, and consolidation of this information.
- Provide management with data analysis in quantitative and narrative formats for trending, forecasting, and decision support, which may involve written or oral presentation in formal or informal settings.
- Provide technical and procedural guidance to staff, across the project, that track data or perform reporting tasks, including review of tracking tools and data for accuracy and adherence to standards and deadlines.
- Develop uniform reporting standards, processes, and documentation to schedule, prioritize, deliver and quality control the projects reporting and data analysis needs. -
- Manage and coordinate workflow to ensure all required reports are submitted within contractual or internal deadlines. Monitor and coordinate the involvement of others in these processes.
- Identify and address expected and unforeseen data complexities to mitigate their impact on the analytic outcome and associated business decisions. Develop solutions to a variety of complex problems by using considerable judgement and initiatives.
- Perform other duties as assigned by management.
- Conduct project related improvement opportunity and risk assessments as part of internal audits applying ISO methodologies.
- Responsible for the analysis of non-compliance incidents to support management corrective actions and continuous improvement initiatives.
- Determine root cause of non-compliance incidents.
- Participate in the project corrective actions and continuous improvement initiatives.
- Collect, analyze, and prepare data in support of regularly scheduled quality meetings.
- Assist in the development of Internal Audit Procedures for the project.
- Develop departmental work instructions as well as the training for auditing activities.
- Conduct auditing of departmental practices for maintaining ISO and Regulatory compliance and reports results.
- Develop quality training and improvement materials.
- Bachelor's degree with 3+ years of experience.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
- Advanced degree or professional designation preferred.
- Must reside in the U.S
- Must be a U.S. citizen
- Must be able to pass a criminal background check
- Must not be delinquent or in default on any federal student loans
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Dept of ED.
- Obtaining and Maintaining a PIV-I card is a requirement of this position. PIV-I cards must be picked up in person. If applicable, new and existing employees may need to travel via car,
- train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.
- 3 years of contracts or compliance experience. * Strong analytical skills and attention to detail.
- Strong written communication skills
- Experience with MS Suite (Word, Excel, PowerPoint) * Experience with government contracts preferred.
- Equivalent experience will be considered in lieu of a Bachelor's degree.