Description & Requirements
Essential Duties and Responsibilities:
- Collect information from customers and clients
- Enter data into the central database
- Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
- Review data for deficiencies or errors, correct any incompatibilities if possible and check output
- Retrieve data as requested
- Maintain and update the database system as necessary
- High School Diploma or GED required
- At least six (6) months of customer service/secretarial/telemarketing experience required
- Ability to speak and read English clearly, professionally, and fluently
- Ability to type a minimum of 20 WPM (words per minute)
- Ability to comply with moderate computer usage
- Ability to work nights and weekends, as well as overtime and/or holidays as needed
- Experience with and/or ability to use call center telephony equipment