Description & Requirements
- Work/Life Balance Support – Flexibility tailored to your needs!
- Competitive Compensation – Bonuses based on performance included!
- Comprehensive Insurance Coverage – Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- Future Planning – Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- Paid Time Off Package – Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support – Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform – Acknowledge and appreciate outstanding employee contributions.
- Diversity, Equity, and Inclusion Initiatives – Join a workplace committed to fostering diversity and inclusion.
- Tuition Reimbursement – Invest in your ongoing education and development.
- Employee Perks and Discounts – Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources – Access a range of wellness programs and resources tailored to your needs.
Essential Duties and Responsibilities:
- Provide customer support to internal and external customers
- Responsible for assigning and coordinating referrals for contract work to appropriate parties
- Computer data entry
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Complete assignments within established compliance standards and timelines
- Monitor multiple work queues daily to ensure cases move quickly through each process stage.
- Identify and resolve data errors
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent written and verbal communication skills
- Excellent interpersonal and customer service skills
- Proficient in Microsoft Office Suite
- Excellent organizational skills and attention to detail
- Ability to work in a fast-paced environment
- Ability to work independently
- High School Degree or equivalent and minimum 1 year of relevant experience, or Associate Degree
- Clinical office experience preferred