Description & Requirements
Essential Duties and Responsibilities:
- Work with all stakeholders to identify the workaround or resolution for the incident.
- Set expectations of all stakeholders about the timelines and permissions required for the resolution.
- Send periodic updates to the stakeholders until the incident has been resolved.
- Work independently to ensure that planned solutions based on customer requirements are secured in accordance with policies.
- Work independently to provide security consulting services to other engineers and customers.
- Review, analyze, and evaluate business systems and user needs.
Additional Essential Duties:
- Experience completing/facilitating SF86 clearance paperwork.
- Experience administering and using the NBIS and eApp clearance workflow system.
- Experience maintaining detailed records/spreadsheets necessary to track and ensure progress through the federal clearance request process.
- Experience in accepting and processing system access requests and ensuring that all requisite documents have been completed.
- Hands on experience reconciling system account lists against personnel rosters/spreadsheets.
- Excellent written and verbal communication skills.
- Ability to self-manage and ensure that a high-volume of clearance requests proceed in a timely manner.
- Ability to troubleshoot clearance content rejections.
- Ability to effectively communicate SF86 content requirements to applicants, and to assist them for successful and timely completion of clearance request submissions.
- Ability to readily discern irregularities in system account lists, account requests, or tracking spreadsheets
- Highly detailed orientation including timely follow up
Additional Responsibilities:
- Facilitate new or transferred employee’s completion of background investigation process.
- Maintain records necessary to track and ensure progress through the federal clearance request process.
- Typically requires a Bachelor's degree and 3-5 years of related work experience; or an advanced degree without experience; or equivalent work experience.
- Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
- Exercises judgement within defined procedures and practices to determine appropriate action.
- Builds productive internal/external working relationships.