Description & Requirements
Essential Duties and Responsibilities:
- Manage day-to-day operational aspects of a project and scope including facilitating and preparing all planning activities and artifacts.
- Oversee and manage large multi-project programs including planning, organizing, staffing, leading, and controlling program activities.
- Create and execute project work plans and revise as appropriate to meet changing needs and requirements.
- Identify resources needed and assign individual responsibilities.
- Develop and maintain a master and individual resource plan and required documents for projects.
- Baseline all projects and capture actual metrics for historical metrics and Level of Effort (LoE) forecasting.
- Review deliverables prepared by team before providing to management and customers.
- Effectively apply the PMI methodology and enforce project standards on all projects.
- Prepare for engagement reviews and quality assurance procedures.
- Minimize risk exposure on projects.
- Communicate relevant project information to management, stakeholders, and customers.
- Resolve and/or escalate issues within a reasonable amount of time taking in consideration impact on the project.
- Ensure project documents are complete, current, and stored appropriately.
- Track and maintain lessons learned and utilize lessons learned on subsequent projects.
- Ensure all projects are properly closed out.
- Supervise staff by providing direction, input, and performance feedback.
- Serve as escalation point to prioritizing workloads and resolving issues.
- Act as liaison for assigned vendor(s), including performance and SLA monitoring, and supporting system and business process changes.
- Participate in the drafting of vendor contracts, addendums, SOWs, RFPs/RFIs, change requests, and requirements.
- Lead continuous improvement teams.
- Bachelor's degree in related field.
- 7-10 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.