Supervisor - Financial Svc (Back Office) - United States - 27498 - Maximus

General information

Job Posting Title

Supervisor - Financial Svc (Back Office)

Date

Monday, January 13, 2025

City

Remote

Country

United States

Working time

Full-time

Description & Requirements

Maximus is seeking a Supervisor - Financial Svc to join our team. This is a remote position that will support the Department of Education portfolio. As a Supervisor, you will oversee the daily operations of a Back Office team to ensure performance metrics are met.

Essential Duties and Responsibilities:

- Monitor daily duties.

- Review and submit monthly reports.

- Handle client escalations/inquiries.

- Participate in and facilitates meetings, trainings and other sessions as required.

- Serve as a subject matter expert on the assigned program(s).

- Identify and make recommendations for enhancements.

- Lead projects with cross functional teams to implement financial related reporting solutions based on stakeholder inputs.

- Assist in development of policies and procedures and ensures correct application throughout organization.

- Coordinate training for new hires.

Requirements as per contract/client:

- FSA, Department of Education experience preferred

- High School Diploma or GED required

- Student loan servicing experience preferred

- Experience with account reconciliations preferred

- CLASS experience is preferred

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

- Obtaining and Maintaining a PIV-I card is a requirement of this position.

- PIV-I cards must be picked up in person. New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.

Home Office Requirements:

- Hardwired internet (ethernet) connection

- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)

- Private work area and adequate power source

Minimum Requirements

- Bachelor's degree.

- 3-5 years experience.

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.