Description & Requirements
Essential Duties and Responsibilities:
- Lead change management activities for the organization to apply a structured methodology.
- Manage the change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
- Define and initiate activities to support change and transition by assessing impact change, conducting analyses, assessing change readiness and identifying key stakeholders.
- Lead training efforts by providing input, documenting requirements, and establishing the design and delivery of training programs.
- Partner with key stakeholders, including senior leadership, to measure efficacy of initiatives, manage communications and implementations that support organizational change.
- Manage third party relationships and vendors that provide communications and training services, platforms, resources, and tools.
- Establish business relationships and manage expectations of project sponsors.
- Serve as the central point of contact and primary interface for operational change management escalations from project managers and business stakeholders.
- Partner with project managers on inter-dependent projects as well as program managers responsible for delivering the overall enterprise strategy to the organization.
- Plan deliverables and work closely with teams to monitor performance.
- Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required.
Medicare partner management and data analytics experience required.
- Reliable high-speed internet service
- Minimum 25 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds