Description & Requirements
Essential Duties and Responsibilities:
- Lead cross-functional projects focused on enhancing the Sales Enablement Platform, ensuring delivery to specifications, on time, and within budget.
- Collaborate with sales leadership to implement strategic tools, methodologies, and processes that improve sales effectiveness and performance.
- Contribute to short-term planning and execution of sales enablement initiatives that impact multiple departments.
- Manage and optimize the Salesforce platform, including user setup, security, customization, and governance.
- Oversee Salesforce-related support tickets, change management, and vendor relationships to ensure platform capabilities align with business needs.
- Provide training and coaching to sales team members on Salesforce usage and best practices.
- Ensure data integrity and quality through governance policies, data cleansing, and deduplication efforts.
- Develop and maintain dashboards and reports that deliver actionable insights into sales performance, pipeline metrics, and strategic planning.
- Drive continuous improvement of sales processes, including lead management, forecasting, and productivity workflows.
- Implement automation solutions using Salesforce tools (e.g., workflow rules, Process Builder) to streamline operations across departments.
- Integrate Salesforce with other systems in collaboration with marketing, customer service, and other teams.
- Communicate project progress and strategic recommendations to leadership and cross-functional teams.
- Mentors junior team members and contributes to knowledge sharing across the sales enablement function.
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.
