Description & Requirements
Maximus is currently hiring for an RN, Health Specialist to support our CDC (Centers for Disease Control) Call Center. This is a remote opportunity. The Health Specialist role is to provide advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies.
**This is a temporary, limited-service position expected to conclude August 31, 2026.
**This position requires an active, valid RN license.
**Must be available to work 8:00 AM – 4:30 PM Eastern time.
Additionally, must be available to work the occasional weekend or holiday depending
on business needs.
**You must provide your own computer equipment for this position.
Computer or Laptop, head set with microphone and monitor required.
Windows or Mac (Tablets, iPads, and Chromebooks are not permitted)
OS for Windows 10 or Windows 11
OS for Mac Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
** Must reside and work within the continental United States.
Please read this entire job posting for all requirements and pay rates.
Essential Duties and Responsibilities:
- Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals.
- Provides medical subject matter expertise.
- Performs advanced database searches.
- Composes documents, reports, and correspondence.
- Documents all incoming inquiries.
- Participates in special projects as required.
Education and Responsibilities:
-Bachelor’s Degree in Nursing and current RN license, or combination of education and experience required
-Experience in medical, scientific and public health discipline
-Clinical knowledge of and experienced in CDC related topics
-Proficient internet search skills
-Working knowledge of Microsoft Office and ability to learn and utilize software applications
-Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills
-Ability to work independently and communicate effectively
-Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
-Provide advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices.
-Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few
-Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events
-Perform advanced database searches
-Perform assigned work in accordance with quality assurance measures
-Respond to medical personnel and clinicians in both verbal and written formats
*** This position requires that you provide your own device - personal computer or laptop.***
Home Office Requirements:
-Computer or Laptop, head set with microphone and monitor required.
-Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.)
OS for Windows 10 or Windows 11
OS for Mac Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3)
-Hardwired internet via ethernet connection.
-Required Internet speeds Minimum download 25mbps or higher and minimum upload speed 10mbps or higher (you can test this by going to (www.speedtest.net).
-Private work area and adequate power source.
-Internal video calls may be requested on occasion. Proper background and attire are required.
- High School diploma or equivalent with 2-4 years of experience.
- May have additional training or education in area of specialization.