Description & Requirements
Essential Duties and Responsibilities:
- Read and comprehend the exam request.
- Check veteran’s previous cases for overlapping information and other issues.
- Draft and submit clarification inquiries to the VA to better understand the information contained, or resolve any inconsistencies that exist, within the exam request.
- Enter information into the software for the doctor to be able to utilize during and after the appointment.
- Ensure providers have the necessary documentation and medical records to properly evaluate Veterans.
- Research medical conditions and new information when necessary.
- Identify and include all relevant worksheets and diagnostics requested by the VA.
- Appropriately draft and format questions the VA would like the Provider to address.
- Communicate with other departments to share relevant information when necessary in order to best complete the case.
- Responds promptly and appropriately to messages from supervisors, co- workers, and other departments.
High school diploma or GED required.