Description & Requirements
Essential Duties and Responsibilities:
- Serve as the liaison and subject matter expert to a portfolio of projects, including large and high-risk projects, ensuring requirements are met and intended benefits are realized through the effective use of data via a range of visualizations (e.g., dashboards, reports) and alerts while instituting standards and best practices.
- Facilitate discussion among process stakeholders (both technical and non-technical) to elicit, analyze, communicate (both written and verbally) and validate requirements, process design, and business intelligence/reporting needs and requirements.
- Plan and execute analysis – often interrogating data, operational processes and source systems to perform root cause analysis, impact assessments, or to identify key measures and indicators of process performance to recommend improvements or correct performance.
- Mentor, train, and provide guidance, background information, and support to managers, analysts and others on standards and best practices in business/operational analysis, interpretation and effective use of data visualizations, process models and other analysis artifacts.
- Independently deliver analytic solutions and Level 2 (or higher) service delivery for a variety of complex business/analytic needs for production projects, often under urgent deadlines.
- Collaborate with development teams to identify, solution, test and release defect fixes and enhancements needed to core analytic products.
- Design, execute and evaluate test plans to ensure source data are accurately represented in presentation data objects (dashboards/reports).
- Capture, define, document, and maintain accurate and correctly detailed BPMN 2.0-based process models.
- Create and manage allied process documentation including business needs statements, business requirements, use case documentation, test plans, report specifications; ensuring documentation is accurate, correctly detailed, maintained and organized in the appropriate repository.
- Bachelor's degree from an accredited college or university in Business Analytics, Information Systems, Public Policy, Statistics or other area focused on quantitative analytics or applied mathematics (advanced degree preferred).
- 5+ years of experience in an analytical or technical role working with data.
- 3+ years of experience working with operations, preferably in the Government or Healthcare industry.
- Skilled in analytics using enterprise business intelligence platforms, such as MicroStrategy, Tableau, Qlik, Power BI, etc.
- Problem Solving/Analysis.
- Strong Customer/Client Focus.
- Effective verbal and written communications.
- Requirements Engineering.
Please note: With this position you have the option to have Maximus provide you with equipment to use, or you may use your own equipment.
- OS for Windows - Windows 10 or newer
- OS for Mac - Big Sur (11.01.1+); Catalina (10.15), MacOS (up to 12.5) or newer
- Connectivity to the Internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- USB plug and play wired headset with a microphone and noise suppression
- Private work area and adequate power source
- A second monitor is highly recommended for most positions
- Must currently and permanently reside in the Continental US