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General information

Job Posting Title
Senior Program Manager - (Remote in Boston)
Date
Tuesday, January 27, 2026
City
Quincy
State
MA
Country
United States
Working time
Full-time

Description & Requirements

Maximus is hiring a Senior Program Manager to lead operations for the Massachusetts EOHHS program, a critical role responsible for ensuring operational excellence, contractual compliance, and high‑quality service delivery. The Senior Manager will oversee program operations to ensure alignment with organizational goals, manage data collection and analysis to support performance monitoring, and develop and maintain program budgets to achieve financial objectives. This position plays a key leadership role in maintaining compliance with all policies, regulations, and reporting standards while supervising, coaching, and developing program staff. The Senior Manager will also establish and maintain standard operating procedures to drive consistency and quality, serving as the primary liaison with internal teams, partners, funders, and auditors to address risks, resolve challenges, and support successful program outcomes.

** This is a fully remote position; however, candidates must reside in the state of Massachusetts.

About the Program: MA Executive Office of Health and Human Services Commonwealth of Massachusetts / MassHealth Office of Long-Term Services and Support (EOHHS).  We provide education to providers, conduct in‑person assessments, and offer call center support for the state of Massachusetts.

Why Maximus?
- 🔄 Work/Life Balance Support - Flexibility tailored to your needs!
- 💰 Competitive Compensation -Bonuses based on performance included!
- 🛡️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- 🌟 Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- 🏝️ Unlimited Time Off Package - Enjoy UTO, Holidays, and
extended sick leave, along with Short and Long Term Disability coverage.
- 🌱 Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- 🏆 Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- 📚 Tuition Reimbursement - Invest in your ongoing education and development.
- 🎁 Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- 🌟 Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- 📚 Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- 📝Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.

Essential Duties and Responsibilities:
- Assists the leadership with the day-to-day running of the core functional areas to ensure compliance with the prime contract, all subsequent amendments, program business rules, as well as state and federal regulations.
- Analyzes daily, weekly, and monthly reports for performance measurement and efficiencies
- Participates with project and executive management to establish strategic plans, objectives, initiatives, and work plans
- Assists the leadership in efforts to facilitate a functional, motivated, and cohesive project team
- Directly supervises and manages key Project staff as determined by the leadership
- Works with Project and executive management to develop, monitor and revise performance goals and objectives for the project and staff. Monitors achievement of those goals
- Provides direction to team members and resolves problems in a timely and professional manner
- Assists in the creation and implementation of innovative methodologies, process improvements and corrective action plans to continually streamline and improve project operations, outcomes, and quality.
- Develops, modifies, and executes project policies, ensuring all project team members comply
- Meets all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position
- Responsible for managing all aspects of contract expectations which include: financial review, client management and effective delivery of service level expectations.
- Performs other duties as may be assigned by Management

Minimum Requirements

- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

- Bachelor’s degree in Business Administration, Analytics, Healthcare Administration, Organizational Leadership, or a related field
- Residency in the state of Massachusetts is required
- Minimum of 3 - 5 years of progressive management experience
- Proficiency in Microsoft Office applications
- Experience with financial forecasting and profit & loss (P&L) management

Preferred Requirements
- MBA or Master's degree in Business or Finance  

Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace


#ClinicalServices #LI-Remote #maxPrioirity
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
90,000.00
Maximum Salary
$
120,000.00