Description & Requirements
Essential Duties and Responsibilities:
- Analyze all new program requests, as well as changes to existing program operations.
- Develop, update, and complete impact assessments for all proposed changes and communicate the impact(s) across departments to appropriate stakeholders.
- Work with management and their staff to assess current and future impacts of all project and program changes.
- Identify cross-project dependencies for all proposed changes.
- Support the implementation for new project initiatives and act as a liaison between all departments to effectuate the change management.
- Develop and maintain effective working relationships with internal and external clients and interfaces across programs in an effort to improve organizational performance.
- Identify documentation, such as policies, procedures, work instructions, etc. that require updates based on completed impact assessments developed through the change management process.
- Maintain and update status reports within the change management process.
- Evaluate and analyze change request data to determine effectiveness of the change management process and to provide the change Control Board with information to use in decision making.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.