Description & Requirements
Essential Duties and Responsibilities:
- Work with all stakeholders to identify the workaround or resolution for the incident.
- Set expectations of all stakeholders about the timelines and permissions required for the resolution.
- Send periodic updates to the stakeholders until the incident has been resolved.
- Work independently to ensure that planned solutions based on customer requirements are secured in accordance with policies.
- Work independently to provide security consulting services to other engineers and customers.
- Review, analyze, and evaluate business systems and user needs.
- Please refer to the additional information section of the job requisition for this opening to determine clearance eligibility required.
- Typically requires a Bachelor's degree and 3-5 years of related work experience; or an advanced degree without experience; or equivalent work experience.
- Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors.
- Exercises judgement within defined procedures and practices to determine appropriate action.
- Builds productive internal/external working relationships.
Additional Skills/Abilities:
- Demonstrated problem-solving and analytical skills.
- Proficient, or able to gain quick proficiency with, a broad array of security applications and tools.
- Thorough understanding of computer-related security systems and terms.
- Excellent verbal and written communication skills.
- Organized with attention to detail.
- Ability to be part of an On-Call rotation.