Customer Service Representative (Oklahoma City, OK) - United States - 42617 - Maximus

General information

Job Posting Title

Customer Service Representative (Oklahoma City, OK)

Date

Tuesday, August 4, 2026

City

Oklahoma City

State

Country

United States

Working time

Full-time

Description & Requirements

Looking for a stable opportunity with competitive pay? Maximus is hiring Customer Service Representatives to join our team at the Maximus Oklahoma City, OK location at $17/hour.

We're seeking friendly, dependable individuals who enjoy helping others, communicating with customers, and using basic computer systems. If you're ready to bring your customer service skills to a role where you can make a difference, apply today!

This position is contingent upon contract award with Maximus.

Essential Duties and Responsibilities:

- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).

- Calls are basic and routine.

- Uses computerized system for tracking, information gathering, and/or troubleshooting.

- Provides feedback when needed, provide input on call trends, processes, procedures, and training.

- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.

Minimum Requirements

- High School diploma or equivalent with 6 months of customer service experience.

- Must be able to speak and read English clearly, professionally and fluently.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Accommodations

Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at applicantaccom@maximus.com.