Description & Requirements
- π Work/Life Balance Support β Flexibility tailored to your needs!
- π° Competitive Compensation β Bonuses based on performance included!
- π‘οΈ Comprehensive Insurance Coverage β Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- π Future Planning β Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- ποΈ Paid Time Off Package β Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- π± Holistic Wellness Support β Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- π Recognition Platform β Acknowledge and appreciate outstanding employee contributions.
- π Diversity, Equity, and Inclusion Initiatives β Join a workplace committed to fostering diversity and inclusion.
- π Tuition Reimbursement β Invest in your ongoing education and development.
- π Employee Perks and Discounts β Additional benefits and discounts exclusively for employees.
- π Maximus Wellness Program and Resources β Access a range of wellness programs and resources tailored to your needs.
- π Professional Development Opportunities: Participate in training programs, workshops, and conferences.
Essential Duties and Responsibilities:
- Engage in outreach activities (phone calls, home visits, and community presentations) according to project protocols.
- Deliver individual and group outreach presentations to recipients and community members.
- Educate recipients about program offerings and enrollment options.
- Introduce managed care choices to recipients and aid in navigating health care and dental plans.
- Cultivate positive relationships with county staff, state agencies, community groups, and recipients.
- Input data directly into specified internal automated systems following project policies.
- Develop and sustain familiarity with the community, actively participating in local events, health fairs, and related activities as required.
- Support fellow team members in managing and completing daily tasks.
-EEU
-Data Entry
-Manual Notices
- High school diploma or GED required and 6+ months of relevant professional experience required, or equivalent combination of education and experience.
-Prior work experience in customer service, data entry and or data processing
-Experience working with MS office applications (Excel, PowerPoint & Word)
Preferred Experience
-Some college or college degree
-Experience with New York Medicaid
-2+ years of experience in customer service or related position
-Bilingual English/Spanish preferred.
Home Office Requirements
-Candidates must have their own laptop/computer equipment with Windows 10 Operating System or above.
-Reliable high-speed internet service
-Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
-Minimum 5 Mpbs upload speeds
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