Description & Requirements
Essential Duties and Responsibilities:
- Lead strategic planning of the Consulting Services division to bolster Maximus’ position as a leader in public sector consulting, especially in Health and Human Services programs.
- Guide the development and deployment of consulting services addressing complex challenges in core Health and Human Services program areas including Medicaid, public health, Integrated Eligibility, child welfare, SNAP, child and family services, and related domains.
- Develop go-to-market strategies for new service lines, partnerships, and geographic regions.
- Identify, evaluate, and pursue new and adjacent public sector market opportunities such as transportation, labor, and tax/revenue to expand Maximus’ consulting reach beyond traditional domains.
- Oversee the development and progress of business development including pipeline activities.
- Collaborate with Senior Leadership to set growth targets and monitor progress against set goals.
- Develop and communicate a compelling vision for the Consulting Services division that is aligned with Maximus’ mission and long-term goals.
- Serve as executive sponsor for key accounts, ensuring exceptional client satisfaction and service delivery while interacting with clients to identify issues as well as opportunities for growth.
- Champion innovation, best practices, and continuous improvement to ensure sustainability and adaptability across consulting engagements.
- Leverage knowledge of policy, program operations, technology trends, and funding mechanisms to design innovative, client-centered solutions with heavy focus on Medicaid and other health related programs.
- Serve as a thought leader who will represent Maximus at industry forums, conferences, and client engagements.
- Monitor market trends, regulatory changes, and competitive landscape to anticipate client needs, and proactively position Maximus for enhanced relevance and impact.
- Foster enduring partnerships with senior government officials, agencies, and stakeholders.
- Help build and lead high-performing, diverse teams capable of executing complex consulting assignments by recruiting, retaining, and developing top-tier talent with expertise in Health and Human Services and adjacent industries.
- Typically leads multiple teams of directors/senior managers and/or managers and mentors emerging leaders while cultivating a culture of innovation, inclusion, and professional growth.
- Bachelor’s degree or equivalent experience in public administration, IT, business, health policy, or equivalent experience.
- 15+ years of progressive leadership experience in public sector management consulting with demonstrable success in Health and Human Services projects.
- Proven track record of expanding consulting practices outside established core areas to include launching new service lines and entering new markets.
- Deep understanding of state and local government procurement, program operations, and regulatory frameworks relevant to Health and Human Services.
- Strong working knowledge of public assistance programs, with an emphasis on Medicaid and health programs and services.
- Advanced knowledge in Information Technology (IT) and Artificial Intelligence (AI).
- Experience with digital transformation, data analytics, and technology-enabled consulting solutions within the public sector.
- Exceptional analytical, strategic thinking, and problem-solving skills.
- Outstanding communication skills to include experience presenting to executive audiences and government officials.
- Demonstrated experience managing large cross-functional teams and complex client relationships.
