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General information

Job Posting Title
Human Services Business Analyst
Date
Wednesday, May 7, 2025
City
Remote
Country
United States
Working time
Full-time

Description & Requirements

Are you a seasoned professional with a background in Child Support Operations and/or consulting, with some experience working on a system modernization project, who is adept at navigating complex projects and ensuring their seamless execution? Maximus is hiring a remote Business Analyst to join our dynamic team and play a pivotal role in driving project success. As a Business Analyst, you will collaborate closely with project managers, providing invaluable support to track progress, maintain work plans, and uphold project specifications within budget and schedule constraints.

At Maximus we offer a wide range of benefits including:
- Work/Life Balance Support – Flexibility tailored to your needs!
- Competitive Compensation – Bonuses based on performance included!
- Comprehensive Insurance Coverage – Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet
insurance.
- Future Planning – Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- UTO Package – Enjoy Unlimited Time Off, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support – Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform – Acknowledge and appreciate outstanding employee contributions.
- Tuition Reimbursement – Invest in your ongoing education and development.
- Employee Perks and Discounts – Additional benefits and discounts exclusively for employees.
- Maximus Wellness Program and Resources – Access a range of wellness programs and resources tailored to your needs.
- Professional Development Opportunities: Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

- Deliver consulting project activities for various projects.

- Analyze complex data and identify patterns, recommend actions, and measure outcomes.

- Coordinate with technical staff to understand business requirements, specifications, and processes.

- Conduct market research and understand  market trends.

- Create system functional specifications from business requirements.

- Interact with organization and client managers.

- Perform cost/schedule monitoring,
- Identify additional product and service opportunities in customer organization.


- Technical responsibilities include business process mapping and analysis, business requirement development, problem identification, implementation, testing, client training, and solution deployment.
- May act as lead analyst on projects and direct the day to day activities of other analysts.
- Coordination with technical staff to understand business requirements, specifications and processes.
- Market research and understanding of health and human market trends.
- Creating system functional specifications from business requirements.
- Performance is evaluated based on utilization and contractual deliverables.
- Project activities include interaction with company and client managers and cost/schedule monitoring.
- Identifies additional product/services opportunities in customer organization.
Minimum Requirements

- Bachelor's degree in related field.

- 3-5 years of relevant professional experience required.

- Equivalent combination of education and experience considered in lieu of degree.

- Ability to travel up to 25% of the time, to facilitate project coordination and stakeholder engagement required.
- Experience working in Child Support or Child Welfare operations, encompassing knowledge of regulatory frameworks, case management procedures, and client service delivery preferred.
- Experience working on a team within a system modernization project required.
- Must be able to leverage automation technologies to streamline business processes, enhance efficiency, and drive organizational productivity.
- Experience reviewing and writing proposals preferred.

Home Office Requirements:
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net).
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. 
- Must currently and permanently reside in the Continental US .
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
44,800.00
Maximum Salary
$
110,000.00