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General information

Job Posting Title
Operational Policies and Procedures Analyst
Date
Monday, January 27, 2025
City
Remote
Country
United States
Working time
Full-time

Description & Requirements

Maximus is currently hiring for an Operational Policies and Processes Analyst to support our Florida Healthy Kids team. This is a remote opportunity. The Operational Policies and Processes Analyst is responsible for creating, developing and analyzing data and reports to ensure that processes are effective and efficient. The ideal candidate will take the initiative to explore and data mine the various input channels, identify trends, and have the ability to creatively present the information in an easily digestible format. 

At Maximus we offer a wide range of benefits to include:
- Work/Life Balance Support – Flexibility tailored to your needs!
- Competitive Compensation – Bonuses based on performance included!
- Comprehensive Insurance Coverage – Choose from various plans, including 
Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, 
enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet 
insurance.
- Future Planning – Prepare for retirement with our 401K Retirement Savings 
plan and Company Matching.
- Unlimited Time Off Package – Enjoy UTO, Holidays, and extended sick 
leave, along with Short and Long Term Disability coverage.
- Holistic Wellness Support – Access resources for physical, emotional, and 
financial wellness through our Employee Assistance Program (EAP).
- Recognition Platform – Acknowledge and appreciate outstanding employee 
contributions.
- Diversity, Equity, and Inclusion Initiatives – Join a workplace committed to 
fostering diversity and inclusion.
- Tuition Reimbursement – Invest in your ongoing education and development.
- Employee Perks and Discounts – Additional benefits and discounts 
exclusively for employees.
- Maximus Wellness Program and Resources – Access a range of wellness 
programs and resources tailored to your needs.
- Professional Development Opportunities: Participate in training programs, 
workshops, and conferences.

Essential Duties and Responsibilities:
- Analyze trends, conduct time studies and create solutions to ensure processes are aligned to comply with client policy, and to meet or exceed contractual and internal performance standards and expectations.
- Document issues and performance measures, provide recommendations, create and implement strategies to ensure that productivity goals are met while containing costs.
- Create and/or maintain deliverable artifacts.
- Create sophisticated and comprehensive reports used to educate and assist site management and program client.
- Develop processes to build operational policies, procedures and/or user guides.
- Develop processes to conduct business process improvement projects.
- Analyze existing forms, reports and methods to promote effective operations through standardization, improvement, simplification, discontinuance or other methods.

- Analyzing forms, reports and trends to promote effective project operations.
- Strong written and verbal communication skills.
- Great organizational skills and attention to detail.

Minimum Requirements

- Bachelor's degree with 3+ years of experience.
- Bachelors degree required, equivalent combination of education and experience considered in lieu of degree. 
- Degree in statistics and mathematics preferred.
- Florida residency highly preferred.
- Prior work experience with Florida Healthy Kids preferred.
- Must be willing and able to work Eastern Standard Time zone (EST) hours.
- Must be willing and able to travel for work up to 10% of the time.
- PMP certification preferred.
- Lean Six Sigma knowledge preferred.
- Certified Analytics Professional (CAP) or Certified Business Intelligence Professional (CBIP).

Home Office Requirements
- Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net). 
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.
- Must currently and permanently reside in the Continental US.
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
44,000.00
Maximum Salary
$
60,000.00