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General information

Job Posting Title
Regional Supervisor - Intake & Assessments (Hybrid, Indiana)
Date
Monday, July 21, 2025
City
Fort Wayne
State
IN
Country
United States
Working time
Full-time

Description & Requirements

Maximus is seeking a motivated and experienced Regional Supervisor - Intake & Assessments to oversee the staffing, assessments, and intake counseling operations for the IN LCAR contract. This role is critical to ensuring compliance with state directives, Maximus processes, and regulatory timeframes. As a supervisor, you will manage a high-performance team while ensuring the efficient and accurate execution of level of care assessments and intake counseling services within the Pathways, ADW, and TBI programs.

**This position may require occasional local travel.**

About the program:
The Indiana Level of Care Assessment and Referral (IN LCAR) program is a statewide initiative focused on evaluating and determining the appropriate level of care for individuals seeking long-term services and support. The program ensures that individuals receive assessments tailored to their needs, facilitates connections to the appropriate resources, and supports efficient transitions between care settings. As part of a collaborative team, professionals in this program play a critical role in improving access to services and promoting quality outcomes for the people of Indiana.

Why Maximus?
 - 🔄 Work/Life Balance Support - Flexibility tailored to your needs!
- 💰 Competitive Compensation - Bonuses based on performance included!
- 🛡️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- 🌟 Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- 🏝️Unlimited Time Off Package – Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- 🌱 Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- 🏆 Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- 📚 Tuition Reimbursement - Invest in your ongoing education and development.
- 🎁 Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- 🌟 Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- 📚 Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- 📝Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. 

Essential Duties and Responsibilities:
- Supervise a team of employees through cultivation of a high performance team
- Ensure adequate staff coverage for assigned program area
- Serve as subject matter expert for identified area of program knowledge
- Ensure assigned team is meeting contract and individual SLA's, and related requirements
- Work with contract management and shared services to identify opportunities for improvement and efficiencies
- May attend client and stakeholder meetings
- Performs other related duties as assigned.

Minimum Requirements

- Bachelor's degree or equivalent combination of education, technical training, or relevant experience in lieu of degree
- Minimum of two years of related experience.
- Bachelor's Degree in Human Services, Social Work or a related field
- Minimum of 3 years' experience in the human services field
- Strong understanding of behavioral health diagnoses, psychotropic medications, medical diagnoses, and prescribed medications. 
- Excellent multitasking and prioritization abilities, ensuring efficient execution of job duties. 
- Ability to work independently while exhibiting strong interpersonal and team collaboration skills. 
- Proficient in Microsoft Office Suite (Word, Outlook, Excel) and comfortable working with various digital tools. 
- Ability to manage communication effectively, ensuring prompt responses to emails and voicemails (within two business hours). 
- Strong verbal and written communication skills, with the ability to interact professionally with providers, state contract officers, team members, and other stakeholders. 

Preferred Requirements:
- Previous experience supervising field assessors.
- Experience working with pediatric, child, or adolescent populations
- Knowledge of Medicaid Waiver, Long-Term Services, and Supports, or similar programs
- Experience working with Person First standards, HIPAA guidelines, and confidentiality policies in a healthcare setting
- Additional certifications related to healthcare, social work, or human services are a plus. 
- Strong analytical skills with the ability to define problems, collect data, and draw valid conclusions to support decision-making.

Home Office Requirements: 
- Maximus provides company-issued computer equipment 
- Reliable high-speed internet service 
     *Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity  
     *Minimum 5 Mpbs upload speeds 
- Private and secure workspace 

#ClinicalServices #LI-Hybrid
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
68,000.00
Maximum Salary
$
78,000.00