Description & Requirements
Essential Duties and Responsibilities:
- Assist leadership through research of data and/or authoring reports.
- Analyze data using all applicable law regulations (state and/or government process documents, and other sources as defined by the client contract.
- Work independently on specific situations or on a team to resolve problems and deviations according to current established practices; and obtain advice where precedents are unclear or not available from the client.
- Respond to the needs of outside contacts, including but not limited to: Client, injured workers, injured worker's representatives, claims administrators, providers, etc.
- Answer and respond to phone calls/emails within defined timeframes.
- Identify the need for process changes and documentation updates and/or development.
- Create, maintain, and update documentation when appropriate in accordance with document control process.
- High school diploma or GED required and 4+ years of relevant professional experience required, or equivalent combination of education and experience.
- Experience in a healthcare setting and/or with appeals and claims required
- Prior Fed NSA experience preferred
- Ability to commit to a training schedule of 8:30am - 5:00pm EST Monday - Friday required
- Ability to work a schedule between the hours of 7:00am - 6:30pm EST Monday - Friday required
Please note: For this position Maximus will provide equipment to use.
Home Office Requirements:
- Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)
- Minimum 5mpbs upload speed
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US