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General information

Job Posting Title
Mailroom Team Lead Shift B - Jefferson City, MO
Date
Monday, July 21, 2025
City
Jefferson City
State
MO
Country
United States
Working time
Full-time

Description & Requirements

Maximus is seeking a Mailroom Team Lead to support our Missouri Income Maintenance Program in Jefferson City, MO. In this pivotal role, you will lead a dedicated mailroom team, drive high-quality performance, and cultivate a collaborative and efficient work environment.

We're looking for an experienced leader with a proven ability to inspire and motivate teams, maintain operational excellence, and meet organizational goals. If you're ready to bring your leadership skills to a mission-driven company that makes a real difference in people's lives, we encourage you to apply.

This is an onsite, full-time position working Monday through Friday, from 3:30 PM to 12:00 AM Central time. The ideal candidate will live in or very near Jefferson City, MO. 

Please note: If offered the position, state fingerprinting will be required as part of the background check process.

Why Join Maximus?

- 💰 Competitive Compensation - Quarterly bonuses based on performance included!

- 🛡️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- 🌟 Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- 🏝️ Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- 🌱 Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- 🏆 Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- 📚 Tuition Reimbursement - Invest in your ongoing education and development.
- 🎁 Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- 🌟 Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- 📚 Professional Development Opportunities - Participate in training programs, workshops, and conferences.


Essential Duties and Responsibilities:
- Monitor day-to-day activities of mailroom staff, ensuring compliance with mailing timeframes.
- Ensure 100% quality control and accuracy of all outbound mailings, whether in-house or fulfillment vendor mailing.
- Oversee quality control and fulfillment vendor and mailroom activities including exceptions, potential count discrepancies, return mail, and accuracy of fulfillment materials.
- Provide regular and ad hoc fulfillment activity reports to Manager.
- Assist mailroom staff in mail processing and movement of materials.

- Assign nightly tasks to the team and ensure work is evenly distributed
- Monitor team performance and progress throughout the shift
- Check and maintain accuracy of reports, including Smartsheet updates
- Ensure all team members are on task and completing required trainings
- Provide support t leadership by assisting with report completion during her absence
- Organize and secure any leftover mail by placing it in the mailroom at the end of the shift

Minimum Requirements

- High school diploma or GED required and 6+ years of relevant professional experience required, or equivalent combination of education and experience.


- Must reside in or near Jefferson City, MO
- Full-time availability from 3:30 PM to 12:00 AM, Monday through Friday
- Willing and able to work onsite in Jefferson City, MO
- Proficiency in Microsoft Office, including Excel, Preferred 
- Familiarity with office equipment, Preferred 
- Excellent organizational skills, Preferred 
- Ability to work independently, Preferred 

#HumanServices #LI-Remote #maxcorp
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
21.37
Maximum Salary
$
21.37