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General information

Job Posting Title
Outreach and Education Manager
Date
Wednesday, May 28, 2025
City
Baltimore
State
MD
Country
United States
Working time
Full-time

Description & Requirements

Are you a passionate communicator and strategic leader with a talent for community engagement? Maximus is seeking an experienced Outreach Manager to lead initiatives that connect individuals, families, and providers with vital healthcare and human services. This is an exciting opportunity to make a direct impact by developing outreach strategies, managing community partnerships, and increasing program awareness across diverse populations.

In this role, you will oversee a team of outreach specialists, coordinate public education campaigns, and represent the program at events, meetings, and forums. You’ll be responsible for driving participation, building trust within communities, and ensuring clear, consistent messaging. The ideal candidate brings strong leadership, cultural competency, and a deep understanding of effective engagement practices in a public service setting.

This role requires 50% travel. 100% mileage reimbursed at federal rate.


**This position is contingent based upon award of the contract**

Why Maximus?
- 💰 Competitive Compensation - Quarterly bonuses based on performance included!
- 🛡️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- 🌟 Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- 🏝️ Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short and Long Term Disability coverage.
- 🌱 Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- 🏆 Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- 📚 Tuition Reimbursement - Invest in your ongoing education and development.
- 🎁 Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- 🌟 Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- 📚 Professional Development Opportunities- Participate in training programs, workshops, and conferences.

**This in an onsite position in our Baltimore, MD location**

Essential Duties and Responsibilities:

- Formulate and upkeep a comprehensive statewide community outreach and engagement strategy, integrating insights gathered from internal teams, project leadership, the client, and diverse stakeholders.

- Contribute to the conception, creation, execution, and administration of expansive outreach, educational, and enrollment initiatives.

- Manage the training, guidance, and growth of supervisory personnel.

- Supervise Field Staff to ensure seamless operations.

- Act as a liaison between the client, various agencies, and the organization.

- Champion the project's image and objectives through public speaking engagements and professional presentations at local levels.

- Provide oversight to the Community Relations Department when the Community Relations Senior Manager is absent.

- Oversee education and training activities for operations and external stakeholders
- Develop and maintain Outreach and Education Plan, including training approach and delivery. 
-Monitor operational performance measures and work with leadership team to make necessary adjustments in assignment and/or workload to ensure compliance
-Ensure all operations performance metrics are accurately reflected in reporting and submitted timely
-Participate in client facing meetings as appropriate
-Assess feedback from operational activities and identify opportunity for training and education to improve customer experience
-Manage and coordinate training, including—but not limited to—one-on-one instruction, small group sessions, and large public seminars.
-Track, monitor and assess completion and effectiveness of all outreach and education activities.
- Contribute to discussions regarding quality improvements and provide feedback from outreach and education activities
Minimum Requirements

- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.

#HumanServices #maxcorp
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
95,000.00
Maximum Salary
$
110,000.00