Description & Requirements
Residency in PA is required for this role. Current experience on the PA IEB or EAP projects required for internal employees. Role requires travel up to 10% for required appeals processes.
Essential Duties and Responsibilities:
- Cultivate relationships with community leaders, acting as a liaison among various constituents.
- Serve as a primary contact for agencies to resolve issues or aid cases in the enrollment process.
- Deliver outreach presentations to recipients and community members as necessary.
- Provide education on program options and enrollment to recipients.
- Foster positive relationships with county staff, state agencies, community groups, and recipients.
- Conduct outreach activities, including phone calls, home visits, and community presentations as required.
- Maintain up-to-date knowledge of the community, participating in relevant events and reporting outcomes regularly.
- Educate clients and Agency Staff through phone and email to support initiatives.
- Possess strong organizational, verbal, and written communication skills.
- Experience in leading meetings and presenting materials remotely or in person to groups.
- Proficiency in PowerPoint, TEAMS, and other Microsoft Office Products, as well as teleconferencing applications.
- High school diploma or GED required and 4+ years of relevant professional experience required, or equivalent combination of education and experience.