Description & Requirements
Essential Duties and Responsibilities:
- Maintain knowledge and documentation of operational and system processes.
- Perform cost/benefit analyses on potential changes to existing processes.
- Participate in the administration of project and program contract activities, including preparation for internal and external meetings.
- Collaborate with internal and external teams to define problems and implement solutions.
- Create, review, and present program documents, business and software specifications, process flows, and test cases.
- Document complex program and system needs for both technical and non- technical audiences.
- Assist in the analysis of data and the specification of report packages for internal and external audiences.
- Works closely with other departments to optimize operational activities.
- Support leadership and product owner and stakeholders on project priorities.
- Bachelor's degree in relevant field of study and 3+ years of relevant professional experience required, or equivalent combination of education and experience.