Process Improvement Lead – Background Clearance Investigation - United States - 30378 - Maximus

General information

Job Posting Title

Process Improvement Lead – Background Clearance Investigation

Date

Friday, May 23, 2025

City

Boyers

State

Country

United States

Working time

Full-time

Description & Requirements

At Maximus, we’re proud to be celebrating our 50th year in business, with strong financial performance — including $1.4B in revenue this quarter and 15% growth in our Federal services group. We’ve also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024..
Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).
This project is currently in the bidding phase, and we’re eager to consider strong candidates who may be a great fit for this opportunity.

Why Join Maximus?
Becoming part of Maximus means joining a team that offers:
• Comprehensive benefits, including medical/dental/vision, paid time off, and more
• Opportunities for career advancement and professional development
• A collaborative, respectful work environment with supportive leadership and mentorship

This position would be full-time and onsite in Boyers, PA and requires an active Secret clearance.

Essential Duties and Responsibilities:

- Lead the design, analysis, interpretation, and evaluation of a variety of reports, internal/external resource documents, and surveys.

- Publish results for utilization by internal and external clients, as appropriate.

- Work with relational database management systems (MS SQL Server) and analytical processing systems.

- Ensure data accuracy and validate all data collection methods used in reporting projects.

- Evaluate data quality, applications and functions, produce output, maintain reporting operations, and documentation.

- Research new data sources and analytical tools.

- Contribute to new product development and improvement in product delivery and presentation.

- Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation.

- Communicate status, risks, and issues to senior management and/or the client as appropriate.

- Analyze existing systems, programs, policies and organizational processes and recommend enhancements and improved solutions.

- Manage efficient execution of business meetings with internal project staff, clients and/or project vendors.

- Develop solutions to a variety of complex problems.

- Document best practices and continuously measure outcomes for desired results.

- Work effectively with internal and external business partners in the delivery of solutions.

Job-Specific Essential Duties and Responsibilities:

- Lead process improvement initiatives.

- Analyzes and tests current processes and systems to determine effectiveness and efficiency.

- Collects data, performs root cause analysis of issues or problems, and proposes solutions according to the current and future needs of the business.

- Reports to the Department head or Team Lead.

- Conducts evaluation of existing business processes for the purposes of identifying and executing improvement initiatives.

- Job Oversees process change implementation and testing, and reviews changes to ensure they result in measurable organizational improvements.

- Lead in the development and delivery of training programs or presentations communicating process revisions to the organization.

- Performs work under minimal supervision.

- Handles complex issues and problems and refers only the most complex issues to higher-level staff.

- Possesses comprehensive knowledge of subject matter.

- Provides leadership, coaching, and/or mentoring to a subordinate group

Minimum Requirements

- Bachelor's degree in related field.

- 5-7 years of relevant professional experience required.

- Equivalent combination of education and experience considered in lieu of degree.

Job-Specific Minimum Requirements:

- Bachelor's degree with 5+ years of experience

- Good oral and written communication skills. Problem/situational analysis. Technical expertise. Planning skills.

- Must possess an active Top Secret clearance.

Preferred Skills and Qualifications:

- Ability to work as part of a team.

- Detail oriented.

- Ability to meet deadlines.

- Attentiveness.

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EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.