Process Improvement Specialist – Background Clearance Investigation - United States - 31047 - Maximus

General information

Job Posting Title

Process Improvement Specialist – Background Clearance Investigation

Date

Thursday, July 3, 2025

City

Boyers

State

Country

United States

Working time

Full-time

Description & Requirements

At Maximus, we’re proud to be celebrating our 50th year in business, with strong financial performance — including $1.4B in revenue this quarter and 15% growth in our Federal services group. We’ve also been recognized as a Washington Post Top Workplace and a VETS Indexes 5 Star Employer in 2024.

Maximus Federal is proactively seeking top talent in anticipation of a potential upcoming contract with the Department of Defense (DoD).

This project is currently in the bidding phase, and we’re eager to consider strong candidates who may be a great fit for this opportunity.

Why Join Maximus?

Becoming part of Maximus means joining a team that offers:

• Comprehensive benefits, including medical/dental/vision, paid time off, and more

• Opportunities for career advancement and professional development

• A collaborative, respectful work environment with supportive leadership and mentorship

This position would be full-time and onsite in Boyers, PA. An Active Top Secret clearance is strongly preferred. If you do not already have one, you must be eligible and willing to go through the clearance process.

Essential Duties and Responsibilities:

- Apply strong analytical reasoning to understand end user's requirements and transform them into operational applications.

- Acquire deep knowledge of working systems and bring efficient and effective changes for better performance across programs.

- Extract, analyze, and report data to support program activity and assist in management decision making.

- Audit, evaluate, track, and report performance activity for Performance Management and contract compliance purposes (e.g., alignment with the program’s service-level agreements,)

- Work closely with operations staff to define requirements, test criteria, and identify success factors.

Job-Specific Essential Duties and Responsibilities:

-Support process improvement initiatives.

-Analyzes and tests current processes and systems to determine effectiveness and efficiency.

-Collects data, performs root cause analysis of issues or problems, and proposes solutions according to the current and future needs of the business.

-Reports to the Department head or Process Improvement Lead

-Conducts evaluation of existing business processes for the purposes of identifying and executing improvement initiatives.

-Process change implementation and testing, and reviews changes to ensure they result in measurable organizational improvements.

-Assists in the development and delivery of training programs or presentations, communicating process revisions to the organization.

-Performs work under minimal supervision.

-Handles complex issues and problems, and refers only the most complex issues to higher-level staff.

-Possesses comprehensive knowledge of the subject matter

Job-Specific Minimum Requirements:

Job-Specific Minimum Requirements:

-Active Top-Secret clearance strongly preferred. If you do not have one, you must be eligible and willing to go through the clearance process.

-Bachelor's degree with 3+ years of work-related experience

-Ability to go on-site to location within Boyers, PA

-Good oral and written communication skills

-Problem/situational analysis

-Technical expertise

-Planning skills

Job-Specific Preferred Skills & Experience:

-Ability to work as part of a team.

-Problem/situation analysis.

-Detail oriented.

-Ability to meet deadlines.

-Attentiveness.

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Minimum Requirements

- Bachelor's degree in related field.

- 3-5 years of relevant professional experience.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.