Description & Requirements
Essential Duties and Responsibilities:
Program Support & Strategy Execution
- Collaborate with department leads and HR to support the execution of AI and technical skills development initiatives.
- Contribute to the implementation of the organization’s AI/technical learning strategy in alignment with business goals.
- Stay informed on industry trends and emerging technologies to support program planning and continuous improvement.
Instructional Design & Gap Analysis
- Assist in conducting skills gap analyses and needs assessments to inform learning priorities.
- Support the design and development of engaging, scalable learning experiences using modern instructional design principles.
- Contribute to the creation of curricula spanning AI literacy to intermediate technical skills, utilizing blended learning formats.
Program Coordination & Delivery
- Coordinate components of the program lifecycle including planning, vendor engagement, content development, and delivery logistics.
- Collaborate with internal SMEs, external providers, and cross-functional teams to ensure program quality and relevance.
- Support the implementation of interactive learning formats such as labs, simulations, and workshops.
- Ensure training content aligns with organizational goals and technology enablement efforts.
Measurement & Continuous Improvement
- Track key performance indicators (KPIs) and assist in evaluating program effectiveness and learner outcomes.
- Gather and analyze learner feedback to support content and delivery enhancements.
- Prepare summary reports and insights for internal stakeholders to inform future program improvements.
Stakeholder Engagement
- Partner with internal teams to identify training needs and coordinate learning solutions.
- Liaise with facilitators, trainers, and SMEs to ensure delivery of high-quality learning experiences.
- Support the development of a community of practice among AI and technical learning advocates.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.
