Description & Requirements
- UTO (Unlimited Time Off)
- Paid Holidays
- 401k with company matching
- Tuition Reimbursement
- Learning and Development opportunities
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
Essential Duties and Responsibilities:
- Responsible for management and oversight of project business units and resources.
- Ensure compliance with all Service Level Agreements (SLAs) and key performance indicators (KPIs.)
- Ensure compliance with all internal and external requirements, program business rules, as well as government regulations.
- Oversee the quality and timeliness of contractually required reports and deliverables.
- Participate with project and executive management to establish strategic plans, objectives, initiatives, and work plans.
- Work with project and executive leadership to develop performance goals and objectives for the project and resources while monitoring the achievement of those goals.
- Analyze daily, weekly, and monthly reports for performance measurement and efficiencies.
- Identify potential problem areas, recommend solutions, and work closely and cooperatively with the client to resolve issues quickly and fairly.
- Provide direction to team members and resolve problems in a timely and professional manner.
- Facilitate communication on project status including applicable corrective and preventive actions to leadership.
- Ensure project budget and related financial schedules meet requirements.
- Assist in creation and implementation of innovative methodologies, process improvements, and corrective action plans to continually streamline and improve project operations, outcomes, and quality.
- Develop, modify, and execute project policies while ensuring all project team members are in compliance.
- Assist with issues and risk management.
-Participate in mitigation and contingency actions to address any risks.
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.