Maximus

Essential Duties and Responsibilities:

- Maintains a daily spreadsheet of active providers pending DMA .

- Update comments in NND documenting follow up with providers until completion of DMA.

- Routinely communicates with PDR and PRC on status or priority providers pending DMA.

- Provides feedback on providers who are struggling with DMA content to Provider Development and Retention.

- Notify PDR, PRC, and Scheduling upon completion/updating of DMA.

- Works closely with other teams within Provider Development and Retention for provider outreach on special projects (new DMA updates, etc.).

- Assists with occasional overflow of Provider Relations Specialists and Report Tracking Specialists if needed.

Additional Duties and Responsibilities:

- Place and answer phone calls to and from medical providers.

- Attend meetings as directed.

- Work effectively within a team dynamic.

- Adapt to new instructions, requests or procedures as provided.

- Maintain a high sense of urgency at all times.

- Other duties as assigned.

Knowledge/Skills/Abilities:

- Ability to read and comprehend instructions, correspondence, and memoranda.

- Ability to write correspondence.

- Ability to effectively present information in one- on- one and small group situations to customers, clients and other employees if the organization.

- Ability to add, subtract, multiply and divide all units of measure.

- Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

- Ability to apply common sense understanding to carry out written or oral instructions.

- Ability to deal with problems.

- Proficient in the following computer software: Microsoft Excel, Internet functions (searches, research), Microsoft Word, and Microsoft Outlook.

Working Conditions:

- Normal office environment with some exposure to moderate noise from office equipment and/or generated by staff members.

- Extended hours are occasionally required beyond the regular eight hour work day.

- Frequently utilizes telephone, computer, and printer; occasionally utilizes copy machine.

- Occasionally lifting and/or carrying items weighing up to approximately twenty- five pounds. Generally sedentary work but requires walking up to approximately twenty- five percent of work time in carrying out job functions such as obtaining information from staff members, overseeing office and the like.

- High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience.

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.