Description & Requirements
Essential Duties and Responsibilities:
- Lead and refine Maximus’ organization’s AI vision and roadmap aligned with strategic OCDIO business goals.
- Lead the analysis of internal processes, data assets, and market trends to identify AI use cases that drive operational efficiency, customer value, or competitive advantage.
- Collaborate with executive leadership, product owners, Enterprise IT Services, data science teams, and business units (GCC, Solution Delivery, USS, Fed, and international) to consult on integration AI into existing workflows and digital products.
- Manage multiple AI projects, ranging from small to large-scale enterprise initiatives, ensuring delivery on time, within scope, and on budget. Utilize advanced knowledge of workflows and project mapping to manage competing priorities and maintain project momentum.
- Lead cross-functional teams through the AI project lifecycle using agile and hybrid methodologies tailored for data and AI sprint cycles. Communicate project progress and strategic impact to internal and external stakeholders, including clients, vendors, and executive leadership.
- Partner with legal, compliance, and data governance teams to ensure ethical AI practices, privacy, and risk mitigation. This can include advisory roles as it pertains to governing documentation, regulatory analysis, etc.
- Lead the establishment of KPIs and metrics to evaluate the effectiveness and ROI of AI deployments and continuously improve outcomes at the enterprise level.
- Partner and support HR, L&OD, Change Management teams to drive AI literacy across Maximus and support change management initiatives to promote AI adoption and trust.
- Coach and mentor junior project managers and team members, delegating tasks and reviewing work to ensure quality and alignment.
- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.