Senior Manager, Product - United States - 30790 - Maximus

General information

Job Posting Title

Senior Manager, Product

Date

Monday, June 30, 2025

City

Remote

Country

United States

Working time

Full-time

Description & Requirements

Maximus is seeking a Senior Manager, Product. In this role you will be responsible for defining the vision, strategy and platform roadmap for the Kantata OX Resource Management platform ensuring that the platform continues to meet business objectives.

This is a remote position.

Essential Duties and Responsibilities:

- Establishes internal standards and templates for all Specialists, Analysts, and Product Owners to use in their roles and work for the Project.

- Coordinates the development of Agile tools and trainings to help team members grow in their roles and for onboarding new team members.

- Defines product strategy and roadmap based on the established business goals and strategies.

- Leads the operations and business part of the Agile Transformation partnership by working with leaders from Operations and business to understand needs and working with Systems partners to implement the changes.

- Monitors, reports, and improves product performance and provide direction to team members and resolve problems in a timely and professional manner.

Job Specific Essential Duties and Responsibilities:

-Define platform vision, strategy and roadmap based on the established business goals and objectives.

-Possess in-depth knowledge and expertise of assigned platform(s) and their respective business purposes. Ensure awareness among stakeholders and the user community of new and existing features, capabilities, constraints, and/or what the vendor/service provider can provide.

-Evaluate new functions, features, and platform changes to ensure alignment to technical business needs.

-Monitor, report and improve platform performance, operating efficiency and stability; provide direction to system administrators, ensuring problems are resolved within standard SLAs.

-Partner with OCDIO and Security teams to ensure the security and data integrity of the system meet Maximus standards; ensure lifecycle support mechanisms are in place (i.e. operations / service desk support, licensing adherence, integrations).

-Recommend changes to processes, procedures, and methods to support platform utilization and business objectives.

-Support assessments of the impacts, costs, level effort, and resource requirements for platform updates, including changes supporting essential business and/or IT operations (i.e., Functionality, features, components, third-party integrations, platforms, assets, licensing, service-desk, and integrated technologies).

-Coordinate with platform governance model to prioritize, plan, design, and schedule the release of future enhancements and releases of the platform.

-Manage change requests and platform backlog.

-Communicate platform upgrades / major releases and feature availability to users and key stakeholders.

-Ensure both technical users and business users have access to the appropriate training and resources.

-Identify new internal opportunities for platform adoption, build business cases and prioritize use cases and enhancements for expanded use.

-Cultivate platform adoption through appropriate forums, including Communities of Practice, Centers of Excellence and other forums as required.

-Support vendor and agreement management activities, including contract negotiations and renegotiations with the vendor, ensuring that all required features and services are included in the agreement and that Maximus retains the best value.

-Define and maintain platform KPIs including key business and financial metrics.

Minimum Requirements

- Bachelor's degree and 7-10 years of relevant experience or equivalent combination of education and experience required.

Job Specific Minimum Requirements:

-Bachelor's degree and 7+ years of relevant experience or equivalent combination of education and experience required.

-Per contract requirements, this position requires United States Citizenship.

-Demonstrated experience producing strategic product or platform roadmaps and managing and prioritizing backlogs.

-Demonstrated ability to analyze and produce reports around resource allocations, utilization and key dashboards and KPIs for executive audiences.

-Technical proficiency with front and backend Project & Portfolio Management (PPM) Systems.

-Demonstrated functional experience managing Resource Management Platforms and Applications.

-Experience managing remote and matrixed teams.

-Ability to work both independently and collaboratively in a team environment.

-Excellent communication and interpersonal skills.

-Excellent problem-solving skills with the ability to analyze complex business processes.

Preferred Skills and Qualifications:

-Scaled Agile Framework (SAFe) Product Owner/Product Manager certified.

-Kantata OX Product Certified.

-Proficiency in using Kantata and a strong understanding of its capabilities.

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EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.