Description & Requirements
Essential Duties and Responsibilities:
- Serve as primary point of contact with MAXIMUS project staff and/or clients to define the business and technical requirements of assigned projects.
- Act as primary liaison between project business staff and technical staff.
- Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes.
- May lead area of requirements development including work plan development and task, timeline and resource management.
- Define and document data file extracts, automated process flows and report structure, image and content to support application development, enhancement and maintenance.
- Design, document and produce ad hoc reports for supported projects that tabulate, summarize and report data to support project activities.
- Evaluate and recommend enhancements to application efficiency and reliability.
- Test application processes and participates in design and code walkthroughs.
- Audit, evaluate, track and report implementation and activity of project applications for QA/QC compliance.
- Assist with system support activities to address requested changes and enhancements.
· Collaborate, or lead collaboration, with business stakeholders to identify and document system level requirements
· Define functional and non-functional requirements, user stories, use cases, and acceptance criteria
· Analyze and manage business and systems process flows
· Work comfortably within agile project team to understand how present and future business needs may impact solutions
· Support and contribute to all requirements management best practices and procedures
· Participate in systems testing and UAT activities as needed
· Demonstrate strong interpersonal skills to help negotiate priorities and resolve conflicts
· Exhibit strong verbal and writing skills to communicate information effectively to multiple levels
· Production support, troubleshooting, triaging of issues
- Bachelor's degree in related field.
- 5-7 years of relevant professional experience required.
- Equivalent combination of education and experience considered in lieu of degree.