Description & Requirements
Essential Duties and Responsibilities:
- Conduct regular one-on-one or group training sessions for existing providers, necessitating travel.
- Attend and actively participate in recruitment events to attract new providers to the program.
- Handle escalated provider issues efficiently and effectively.
- Address urgent concerns related to high visibility providers, ensuring swift resolutions.
- Offer ongoing support to designated providers as assigned.
- Collaborate with client, fellow contractors, and stakeholders to communicate and implement - operational policy changes.
- Stay updated on project details and changes.
- Extensive travel is an inherent part of the role.
- Fulfill additional assignments as directed by management.
- Travel to and participate in events to recruit new providers to the program.
- Responsible for escalated providers and resolving issues.
- Responsible for high visibility providers where a quick resolution is needed.
- May be assigned specific providers for ongoing assistance.
- Maintains up-to-date knowledge of the project.
- Extensive travel is required.
- Perform other duties as may be assigned by management
- High school diploma or GED required and 4+ years of relevant professional experience required, or equivalent combination of education and experience.
- Proficient in Microsoft Office products such as Microsoft Access, Microsoft Word, and Microsoft Excel
- Conflict resolution and problem-solving skills and abilities
- Excellent written, verbal, and interpersonal communication skills, including a track record of interacting with all levels of staff, management and/or government
- Ability to successfully execute many complex tasks simultaneously
-Ability to work collaboratively, as well as independently
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